Portsdown Group Practices

On-time and very helpful

This is a review for Somerstown Surgery

They were on-time and very helpful.

— Christine H

Verified review (1735036) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Many thanks for sharing

Overall, how was your experience of our service? Very good

My experience

This is a review for Cosham Park House Surgery

Didn’t wait long.

— Sally G

Verified review (1735033) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you.

Overall, how was your experience of our service? Good

Review from Google

This is a review for Crookhorn Surgery

Great

— Betty Grainger

T356779 Review left 2 years ago
This review complies with Google's policies.

Recent Experience

This is a review for Cosham Park House Surgery

Haven’t been able to complete e-consult at all. Every time I go on it is closed. Unable to book appointment as all gone.

— Anonymous

Verified review (1728974) Review left 2 years ago
This review was collected via QR code.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that you have been unable to gain access when needed. We would advise that currently all areas of the health service have capacity issues and demand is often more than we can safely provide.

Overall, how was your experience of our service? Poor

Review from Google

This is a review for Kingston Crescent Surgery

not satisfied

— Maria Rojikova

T356902 Review left 2 years ago
This review complies with Google's policies.

Review from Google

This is a review for Kingston Crescent Surgery

Every time I ring or go into the practice all reception staff are alway’s very caring and I highly recommend this doctors practice.

— Martin Ryan

T356904 Review left 2 years ago
This review complies with Google's policies.

Couldn't be improved

This is a review for Paulsgrove Surgery

My appointment was on time. The nurse was friendly and explained everything she was doing. The whole procedure was straightforward and couldn't be improved.

— Anonymous

Verified review (1708434) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

We are thrilled to see you don't believe your experience could be improved, thank you for sharing

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Diabetic review at Kingston Surgery

This is a review for Cosham Park House Surgery

Seen promptly and future treatment discussed in detail.

— Anonymous

Verified review (1705325) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Polite and helpful

This is a review for Paulsgrove Surgery

Good, polite and helpful.

— Caroline B

Verified review (1705304) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Many thanks for taking the time to leave your positive review!

Overall, how was your experience of our service? Very good

Seen very quickly

This is a review for Cosham Park House Surgery

The usual problem of the 8 o'clock scramble. Once through I was seen very quickly and my problem was diagnosed.

— Anonymous

Verified review (1705195) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback, we are pleased that once through the queue you were appointed and diagnosed.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Staff were friendly and helpful

This is a review for Somerstown Surgery

Staff were friendly and helpful, appointment was on time. Surgery was clean and tidy.

— Anonymous

Verified review (1700245) Review left 3 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thanks for your review

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Amazing Doctor

This is a review for Kingston Crescent Surgery

After 2 weeks of trying to get an appointment and a E consult finally got a telephone appointment with Dr Lookit who I can honestly say was amazing and thoroughly dealt with mine and my daughters ailments. He went above and beyond and felt he truly listened and cared.

— Sophie G

Verified review (1699334) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind feedback, we will share this with the team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pleasant chat

This is a review for Crookhorn Surgery

I was seen on time. Pleasant chat and lovely health care worker.

— Catherine R

Verified review (1698347) Review left 3 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your kind words, which we will share with the HCA team

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kind and caring

This is a review for Cosham Park House Surgery

How kind and caring the doctor I saw was to me.

— Susan T

Verified review (1698260) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind words.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Doctor was very good and made me feel at ease.

— Anonymous

Verified review (1696510) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very polite and cheerful, thorough and helpful

This is a review for Cosham Park House Surgery

Very easy to check in and the waiting room was not busy.I was not waiting long before being called by a nurse practitioner who was very polite and cheerful .My examination was very thorough and helpful .Thank you.

— Yvonne J

Verified review (1696471) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are pleased that we have provided a service to your expectations.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent care

This is a review for Cosham Park House Surgery

This practise is excellent the staff are all friendly and caring, I was given reassuring advice and medical attention again by a lovely team of doctors and from the receptionists on through to being diagnosed by the doctor the experience was one of care and professional people. The best surgery I have ever been with and I count myself as very lucky to be a patient at this practise.

— Donald H

Verified review (1696292) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave such positive feedback. We will ensure that we share this with all our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Routine Blood test

This is a review for Kingston Crescent Surgery

The appointment was on time and no dramas.

— Robert C

Verified review (1696282) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Prompt and efficient.

This is a review for Paulsgrove Surgery

Necessary for me to have a repeat PSA blood test following request from GP. I find the surgery much more convenient for routine appointment (B12, blood tests) as these are brief. The HCA also updated records by taking BP and weight/BMI calculation. Prompt and efficient.

— Michael B

Verified review (1696202) Review left 3 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your review. We recognise Paulsgrove's location is often convenient for many of our patients and we are pleased to hear that you found your visit prompt and efficient

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Was easy to book in and was seen on time

— Richard W

Verified review (1696199) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good