Portsdown Group Practices

Review from Google

This is a review for Kingston Crescent Surgery

Have always found the staff so helpful the service they give is in the 10 bracket no matter how busy they may be that always find time to help you

— kenneth martin

T392540 Review left 2 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your positive feedback.

Review from Google

This is a review for Crookhorn Surgery

Excellent personal service and advice

— Frank Branscombe

T392542 Review left 2 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your feedback.

Review from Google

This is a review for Cosham Park House Surgery

Nurse was great , very helpful .

— Elizabeth page

T392543 Review left 2 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you.

Blood Test

This is a review for Crookhorn Surgery

Was called in for a fasting blood test and, as always, the nurse was welcoming and chatty and makes you feel at ease and always professional.

— Carole A

Verified review (2396494) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your rating and comments.

Overall, how was your experience of our service? Very good

Excellent treatment

This is a review for Cosham Park House Surgery

Excellent treatment and on time, could not be better

— Bernard W

Verified review (2396483) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for the rating and the positive words.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Crookhorn Surgery

Very welcoming and very efficient. Was also guided to have all my outstanding injections
Worthwhile visit

— Dale White

T391259 Review left 2 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your positive feedback.

Review from Google

This is a review for Kingston Crescent Surgery

It's a doctors, they fix people.

— ComicBookXS dot com

T390087 Review left 2 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you.

Happy

This is a review for Somerstown Surgery

The nurse was very friendly, the office was clean. I was seen on time.

— Jennifer H

Verified review (2393917) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Amazing nurses

This is a review for Somerstown Surgery

Absolutely amazing, my appointment was cancelled through illness of staff but I was fitted in with a different nurse for b12 who went above and beyond for me. All on Friday the 13th as well, what a day

— Anonymous

Verified review (2393555) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your comments. I am pleased we were able to find a solution to your cancelled appointment.

Overall, how was your experience of our service? Very good

Visit to Asthma Nurse

This is a review for Cosham Park House Surgery

I was very happy with my visit. The Nurse put me at ease, reviewed my medical history since my last visit, listened to what I had to say and looked at the peak flow records I took with me. She demonstrated how to use the peak flow meter correctly and explained what she thinks is affecting my breathing. She then referred me to a website with breathing exercises, which I have found helpful. She also discussed other health issues with me and explained the way forward, depending on the results of treatment in other areas. She was polite and respectful throughout.

— Anonymous

Verified review (2393485) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for the very thorough review. We are pleased that we are providing a service to your expectations.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

B12 injections

This is a review for Kingston Crescent Surgery

On good form, staff lovely and knowledgeable on how B12 injections are painful and made sure my mother was at ease with it. Thank you.

— Cecilia J

Verified review (2393416) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you . We are pleased it was a positive experience.

Overall, how was your experience of our service? Good

Consistency

This is a review for Somerstown Surgery

I've selected this title because in all the years I have been a patient here, I have been treated with courtesy and consideration by all members of your team.... so helpful and willing to listen. Thank you.

— Merelyn B

Verified review (2393361) Review left 2 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind comments. I am pleased that we have remained consistent in our service whilst you have been with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Somerstown Surgery

Hi, I didn't have long to wait in the surgery, and the Practice Nurse was very helpful, kind and professional. As well as carrying out the procedure, she found out a missing report for a chest X-Ray for me, and gave me a number to call. Really helpful, and thank you. Kind regards. Keith Holt.

— Keith Holt

T388971 Review left 3 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for your review. We are pleased our staff were able to go over and above for you on this visit.

Review from Google

This is a review for Somerstown Surgery

This person left a star rating but no comment.

— Tahmeed Ahsan

T388972 Review left 3 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for your 5 star rating.

Review from Google

This is a review for Cosham Park House Surgery

Now I've got used to the new booking system, it a great surgery again, never let me down

— Fredrick Barker

T388975 Review left 3 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you. We are pleased you are getting used to the new system.

Review from Google

This is a review for Somerstown Surgery

This person left a star rating but no comment.

— Carol Farmer

T388973 Review left 3 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for the 5 star rating.

Shingles vaccination

This is a review for Cosham Park House Surgery

I was welcomed in by the doctor and made comfortable.

— Janette W

Verified review (2393073) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Copd checkup

This is a review for Somerstown Surgery

My mum felt really comfortable and the nurse listened to what she had to say. When we left she kept saying she’s a nice lady

— Anonymous

Verified review (2393038) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for the feedback left on behalf of your mum.

Overall, how was your experience of our service? Very good

Blood test appointment

This is a review for Cosham Park House Surgery

Appointment on time, nurse very professional and helpful.

— Marion S

Verified review (2393018) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Informative

This is a review for Cosham Park House Surgery

Yes very friendly and helped me all the way though

— Anonymous

Verified review (2392946) Review left 2 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave positive feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient