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Portsdown Group Practices

Excellent rating from 16,961 reviews across 6 locations

5 out of 5 stars

+ 833 reviews from 3rd party sources. 17794 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Very efficient

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I always find the staff to be very efficient at their job.

— Patricia S

Verified review (1626188) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Very impressed

5 out of 5 stars

This is a review for Cosham Park House Surgery

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My husband and I are new to this surgery and we are very impressed with staff and system. They took great care in checking our medications and in ensuring all our jabs were updated.

— Sylvia H

Verified review (1626177) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Courteous staff

5 out of 5 stars

This is a review for Cosham Park House Surgery

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On time. Courteous staff.

— Nicholas B

Verified review (1626169) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Somerstown Surgery

4 out of 5 stars

This is a review for Somerstown Surgery

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This person left a star rating but no comment.

— Gary L

Verified review (1626157) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Good

Treated me with respect

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was called in by the nurse at the exact time I was given. Nurse explained why the blood was being taken and what was to be tested. She certainly put me at ease and treated me with respect and friendliness.

— Susan R

Verified review (1626144) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Given this was not my usual surgery I visit, I was really impressed with the helpful support.

— Anonymous

Verified review (1626143) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice. The check in board will tell you which waiting room you need to go to, if you are unsure feel free to ask our helpful receptionists!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated very well

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Cannot find anything wrong with the surgery, treated very well. I cannot find anything except good on the surgery.

— Anonymous

Verified review (1626140) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Went smoothly

5 out of 5 stars

This is a review for Crookhorn Surgery

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Arrived early and assisted to the waiting area. Everyone was polite and friendly, appointment went smoothly.

— Heather G

Verified review (1626137) Review left 3 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The nurse was great

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Just happy we were seen in the day as my disabled son had an ear infection and the nurse was great.

— Harvey W

Verified review (1626134) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Good service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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We get good service every time we attend.

— Frederick H

Verified review (1626129) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Pleasant experience

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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No waiting time and seen by lovely nurses to take bloods, pleasant experience.

— Peter M

Verified review (1626127) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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While the appointment went well having to travel to Cosham rather than be able to go to my own surgery was not a good experience.
Coming home I had to wait 40 minutes for a bus.
In total this appointment took best part of 2 hours as I need to sit for at least 30 minutes on arrival so my blood pressure settles.

— Hazel W

Verified review (1626126) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dressing for a ulcerated varicous vein

5 out of 5 stars

This is a review for Cosham Park House Surgery

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As always I have no complaints about the care, treatment and service I receive when I attend the dressing clinic.
My only problem is to discover that my scripts get's edited so what is the point of giving a glowing report when it is edited to suit the space available.

— Calvin G

Verified review (1626124) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your comments. We are not able to edit the scripts provided by patients, we can only respond, or restrict the comment in full.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Well run surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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I think your surgery is well run.

— Mary G

Verified review (1626123) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Diabetic nurse

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was seen on time had time to talk to diabetic nurse.

— David L

Verified review (1626118) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Good

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Quickly seen.

— Paul T

Verified review (1626114) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Blood Test

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very good with the nurse who did my blood test.

— Julie T

Verified review (1626113) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Diabetic review

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very happy with this appointment.

— Diane R

Verified review (1626112) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was treated with respect

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I recently had a blood test, I was treated with respect and efficiency by the nurse who was very pleasant.

— Anonymous

Verified review (1626105) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars

This is a review for Somerstown Surgery

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Very good and helpful.

— Raymond W

Verified review (1626103) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good