Portsdown Group Practices

Recent appointment

This is a review for Kingston Crescent Surgery

Because lots of times to ring you in the morning you keep saying try again later. In the end I had to make a trip to the surgery to get an appointment at other times if I've rung in the afternoon I have got through straight away. I do not use the internet.

— Myra M

Verified review (1626059) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. Sometimes you will need to telephone more than once to gain an appointment, however please do persevere until one is gained.

Overall, how was your experience of our service? Good

Somerstown Surgery

This is a review for Somerstown Surgery

I always find you very helpful.

— Patricia F

Verified review (1626057) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Recent experience

This is a review for Kingston Crescent Surgery

No waiting, pleasant hcsw.

— Rose D Rose D works at Nhs as Admin assistant

Verified review (1626056) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I can't thank you enough

This is a review for Kingston Crescent Surgery

The utmost care and speed that was to get me to hospital, I can't thank you enough for what you do.

— Diane G

Verified review (1626055) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Very accommodating

This is a review for Paulsgrove Surgery

Jane Groves was very accommodating thinking about her clients needs as my daughter had messed up a booking as we both have B12 injections and she had booked one at Paulsgrove and one at Kingston although we thought both had been booked for Paulsgrove. Jane is a credit to your practice.

— Gordon L

Verified review (1626052) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind comments which will be shared with Jane.

Overall, how was your experience of our service? Very good

Recent experience

This is a review for Cosham Park House Surgery

Bloods were taken, observations and neuro observations were done as well.

— Anonymous

Verified review (1626051) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen very quickly

This is a review for Kingston Crescent Surgery

Seen very quickly, I was looked after by Hanna, she was in no rush and talked me through everything, lovely lady.

— Janet M

Verified review (1626045) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Straight in and out

This is a review for Kingston Crescent Surgery

I was straight in and out, no problems.

— Anonymous

Verified review (1626044) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Happy with the service

This is a review for Kingston Crescent Surgery

I am happy with the service.

— Leonard M

Verified review (1626043) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Professional and confident.

— Teifion S

Verified review (1626041) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Very caring

This is a review for Kingston Crescent Surgery

The receptionist who answered my call was very caring. The doctor called me immediately and got me in to the surgery within the hour.

— Barry L

Verified review (1626040) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I found the nurse very nice.

— Andrew B

Verified review (1626039) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

A great help

This is a review for Kingston Crescent Surgery

I just want to get better and the dr was a great help.

— Carmen L

Verified review (1626037) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Always helpful

This is a review for Kingston Crescent Surgery

Because they are always helpful.

— Anonymous

Verified review (1626038) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Recent appointment

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Jamie B

Verified review (1626036) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Recent appointment

This is a review for Somerstown Surgery

It was very helpful for me.

— Amanda S

Verified review (1626035) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Gentle nurse

This is a review for Kingston Crescent Surgery

It was good. The Nurse took a blood test and was gentle with me.

— John W

Verified review (1626033) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

The Doctor took time to listen

This is a review for Somerstown Surgery

The Doctor took time to listen and then acted on what was said.

— Anonymous

Verified review (1626030) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

All went well

This is a review for Kingston Crescent Surgery

All went well.
Thank you.

— Christine P

Verified review (1626000) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Somerstown Surgery

This is a review for Somerstown Surgery

I arrived shortly before my appointment and booked in on the screen. Waited a few minutes then was seen. Very quick and didn’t have to wait too long past my appointment time.

— Katrina W

Verified review (1625982) Review left 3 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. Masks are available for all patients if you need one, please ask reception. Hand sanitiser is also available in reception areas.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient