Portsdown Group Practices

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Many thanks for taking the time to feedback and provide the 4 star rating. We are pleased that you found your consultation to be 'fine'. Unfortunately there is little we can do to improve the layout at Cosham Park House. We will review the signage in place. It is a beautiful, listed building - however with it's beauty and listed status comes a range of things you cannot do!

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Thank you for your feedback. I am pleased that when you manage to speak to medical staff that on the whole that is great. With regards to the administrative side of things, we are currently reviewing the feedback received from patients, to enable us to decide whether an alternative time would be preferred for eConsults to be available. We will ensure we share the outcome with all patients and advise if changes are to be made. The reason it is important that the correct form is completed, as they will have specific questions related to the chosen symptoms, we will only request the correct form is completed, if there is not enough information provided. We have limited the number of phone lines that we have, this means that if you call and all the lines are full, that your call will not be connected and you will need to try again, this is to ensure that patients are not holding for too long. If you call please do hold, as we do get through our calls relatively quickly, in July the average wait time on our routine line was 5.7 minutes and on our urgent line 6.9. Our reception staff are advised to signpost to the telephone and on-line where possible, they will assist those who are unable or do not have access to those facilities.

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.