Portsdown Group Practices

Very good treatment

This is a review for Kingston Crescent Surgery

I had very good treatment there. Thanks.

— Anonymous

Verified review (1618934) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Nurse

This is a review for Cosham Park House Surgery

I saw Erin for dressing on my leg, Erin was excellent and very understanding, had blood test done aswell.

— Jacqueline R

Verified review (1618931) Review left 3 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent experience

This is a review for Kingston Crescent Surgery

Always helpful.

— Ian C

Verified review (1618930) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Caring and helpful

This is a review for Cosham Park House Surgery

All the staff were very caring and helpful, they could have done no better.

— Linda B

Verified review (1618928) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

I was seen quickly

This is a review for Kingston Crescent Surgery

Everyone was friendly and I was seen quickly.

— Brian J

Verified review (1618926) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Kind and gentle

This is a review for Paulsgrove Surgery

Because the Nurse was very kind and gentle when taking my blood.

— Susan S

Verified review (1618924) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Appointment

This is a review for Kingston Crescent Surgery

Seen quickly, one I do not like is only getting half a text the test giving the rest of message on internet when I keeping telling you I do not have internet.

— Christine P

Verified review (1618921) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. In view of the issue of text messages will liaise with our Business Intelligence Team; and would further request that you make the surgery aware, via telephone or visiting the surgery, that you wish to have an alert placed on your file that you do not have internet access.

Overall, how was your experience of our service? Good

Amazing

This is a review for Kingston Crescent Surgery

Amazing, the doctor was very helpful, checked everything I had wrong with myself.

— Anonymous

Verified review (1618920) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very efficient

This is a review for Kingston Crescent Surgery

Very efficient and the nurse that took my blood really put me at ease.

— Joanne C

Verified review (1618919) Review left 3 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

l was put at ease

This is a review for Kingston Crescent Surgery

I never had to wait too long and when I went in l was put at ease.

— Anonymous

Verified review (1618918) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

So helpful

This is a review for Kingston Crescent Surgery

Dr Nicholson was so helpful, really took time to sort out what was needed and even took the time to send a message to request another blood test. 100% satisfaction guaranteed.

— Vera F

Verified review (1618915) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I have to have regular blood tests regularly because I am on Warfarin. Every time I have to have one. I rarely have to wait long. Not seen a GP so I can not give any references. The time I have bloody tests are done professionally, friendly and seem to care .Thank you.

— Lee J

Verified review (1618913) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Your nurses are very nice.

— Brenda W

Verified review (1618914) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Appointment

This is a review for Kingston Crescent Surgery

The service is ok.

— Leonard M

Verified review (1618911) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Looking after me very well

This is a review for Kingston Crescent Surgery

The surgery is looking after me very well. Thank you.

— Gloria P

Verified review (1618912) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Very good

This is a review for Paulsgrove Surgery

Friendly staff, not waiting long, very good.

— Stephen J

Verified review (1618909) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Didn't have to wait to see doctor also Dr Gohil was very good with my problem and very quick to get it sorted.

— Janet M

Verified review (1618907) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

I was really pleased

This is a review for Kingston Crescent Surgery

I was really pleased with the doctor.

— Yvonne H

Verified review (1618908) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Amazing care

This is a review for Cosham Park House Surgery

The care and attention given to my elderly mother has been amazing.

— Kathleen D

Verified review (1618906) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Kingston Crescent Surgery

When I can see anyone it's ok but not able to see a real person a lot and not all conditions can be diagnosed over phone.

— Pamela B

Verified review (1618903) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thanks for your review. Complete agree not everything can be diagnosed over the phone. We have a predominantly 'phone first' approach for routine GP and all on the day 'urgent'. That is so a clinician can assess and decide what needs to be seen. Rest assured, if a F2F is required, it will be arranged.

Overall, how was your experience of our service? Neither good nor poor