Working Feedback

Portsdown Group Practices

Excellent rating from 16,924 reviews across 6 locations

5 out of 5 stars

+ 657 reviews from 3rd party sources. 17581 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Appt at kingston crescent sugery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very professional.

— Eileen T

Verified review (2385720) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Small doctors with a very personal service, felt well looked after by receptionist, waiting room hardly anyone waiting before me so felt safe from others germs and nurse was lovely, friendly and informative. Definitely recommend.

— Jan

T384098 Review left 3 months ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such valuable comments.

Cosham Park House Surgery - Absolute waste of time

1 out of 5 stars

This is a review for Cosham Park House Surgery

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Econsult done two photos and a few symptoms added. No appt, no phone call, just a text the next with one very wrong diagnosis. I have been completely let down with no idea where to go next.

— Anonymous

Verified review (2385694) Review left 2 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Please contact [email protected] we can then investigate your complaint and provide you with our findings.
Overall, how was your experience of our service? Very poor

Excellent service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Needed blood test for check up of heart failure meds, went into surgery and they fitted me in that day, I only had to wait 5 minutes, excellent service.

— Anonymous

Verified review (2385688) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Crookhorn Surgery - Normal appointment

1 out of 5 stars

This is a review for Crookhorn Surgery

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The doctor wrote in his computer the opposite of what I was saying.

— Cameron A

Verified review (2385685) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Please email us on [email protected] so that we can look into this for you.
Overall, how was your experience of our service? Very poor

Review from Google

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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This person left a star rating but no comment.

— emma Bose

T384099 Review left 3 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Heart health check

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Everything was great from staff to level of care - fantastic surgery

— Anonymous

Verified review (2385671) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Great! Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Health checkup

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Had pulse taken, blood samples and ECG. Rapid and helpful nurse. Thank you.

— Anonymous

Verified review (2385666) Review left 3 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Perfect, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

It was quick, easy

5 out of 5 stars

This is a review for Somerstown Surgery

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The staff was very good and helpful. The lady I saw was perfect, helped and is still helping me more than anyone else has.

— Tyson C

Verified review (2385652) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Good

5 out of 5 stars

This is a review for Somerstown Surgery

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Longer waiting time despite having appt, but good service from nurse.

— Anonymous

Verified review (2385648) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Unfortunately there are times when our clinicians run late due to unforeseen circumstances, we appreciate your understanding. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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This person left a star rating but no comment.

— Debbie Cole

T384100 Review left 3 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Review from Google

5 out of 5 stars

This is a review for Somerstown Surgery

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This person left a star rating but no comment.

— Tyson Clark

T384096 Review left 3 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for your 5 star rating.

Review from Google

5 out of 5 stars

This is a review for Cosham Park House Surgery

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No issues whatsoever. All round service was professionally delivered in all respects. Consultation was on time and all staff were a credit to their various disciplines. First class all round and a credit to the practice and the nhs.

— George Kelly

T384105 Review left 3 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Review from Google

5 out of 5 stars

This is a review for Cosham Park House Surgery

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All good sent in query on anima and quick response and dealt
With efficiently by the staff I saw

— Lynn Newton

T384106 Review left 3 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Crookhorn Surgery - Incompetence

2 out of 5 stars

This is a review for Crookhorn Surgery

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Was told more than once by that the problem with my nose was long covid or just a simple headache 3 years later 4hour operation to fix my nose I had then get infection which wasn’t just the flu they said it was an infection has been nothing but incompetence all the way the amount of pain I went through and still going through is wrong

— Scott M

Verified review (2385634) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

I am sorry this has happened, please email us on [email protected] so that we can investigate.
Overall, how was your experience of our service? Poor

My experience of Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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My last visit was on time, as usual, and the staff were great. No problems.

— Anonymous

Verified review (2385632) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide your feedback.
Overall, how was your experience of our service? Very good

Blood test

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Had my bloods taken by the lovely nurse and no complaints.

— Anonymous

Verified review (2385631) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you. We are pleased all went well.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Seen quickly.
Dealt with an efficiently, professionally and friendly appointment.

— Toni Williams

T384107 Review left 3 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for your positive feedback.

GP Appointment

5 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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I was offered an appointment as soon as my e-consul was reviewed. I was very happy to get my old surgery as primary availability.

— Abdul A

Verified review (2385628) Review left 3 months ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

MMR Injection

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The doctor was very pleasant and understanding.

— Nanette Y

Verified review (2385624) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your comments. We will share these with our team.
Overall, how was your experience of our service? Very good