Portsdown Group Practices

Recent appointment

This is a review for Kingston Crescent Surgery

Was called on time, nurse professional with care given

— Jesbeer B

Verified review (1604412) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Telephone consultation

This is a review for Crookhorn Surgery

Had a telephone consultation with Dr Gohil, generally very pleased but would of liked a face to face appointment.

— Anonymous

Verified review (1604395) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient.

This is a review for Cosham Park House Surgery

The staff were helpful, friendly and efficient.

— Susan L

Verified review (1604370) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Minor surgery

This is a review for Cosham Park House Surgery

The dr performing the minor surgery was excellent. As too the nurse who was in attendance. Cyst removed and everything was explained thoroughly. The dr was very kind and had great interpersonal skills. Excellent.

— Claire W

Verified review (1604360) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Varicous ulcer dressing

This is a review for Cosham Park House Surgery

I am very pleased and impressed with the professional attitude that my regular and favourite nurse has and shows while conducting the dressing of my wound. I think she deserves some kind of thankyou, something more than just words. I will give that some thought.
My visits are always very good even to the point of being able to change a timed appointment, to a later time, to allow my wife and I to have our covid boosters at another surgery and still be able to get my dressing changed by my favourite nurse.

— Calvin G

Verified review (1604356) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma Telephone interview

This is a review for Kingston Crescent Surgery

I was given a day and time that I would be telephoned re my Asthma treatment, this happened on the time given and I was questioned by a very polite Lady how I was getting on with my Asthma and the use of inhalers.
She seemed happy with my answers and wished me well and to continue as I have been with my inhalers (Brown and Blue).

— Marshall C

Verified review (1604352) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Covid Booster

This is a review for Kingston Crescent Surgery

Walked in, waited few minutes, had Covid booster jab, left. All fine.

— Lee C

Verified review (1604345) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very polite and friendly

This is a review for Kingston Crescent Surgery

My visit was clear at reception, I waited 5 mins, went through to have vaccine and blood pressure done, was asked if I needed anything else, very polite and friendly.

— Margaret M Margaret M works at Mary rose manor as Carer

Verified review (1604341) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

A pleasant experience.

— Paul W Paul W works at P Whitcher as General Contractor

Verified review (1604337) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleased with my care

This is a review for Kingston Crescent Surgery

Very pleased with my care, feel very re-assured about everything.

— Anonymous

Verified review (1604333) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated me with kindness

This is a review for Kingston Crescent Surgery

The Doctor was very efficient, she listened to my symptoms and concerns, examined me and arranged for various tests. I felt she treated me with kindness and compassion.

— Sally M

Verified review (1604325) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Elderly BP appointment

This is a review for Kingston Crescent Surgery

Everything went smoothly and on time. Receptionist was respectful and friendly.
Pleasant uncluttered and clean waiting area.

— Anonymous

Verified review (1604279) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Health check

This is a review for Crookhorn Surgery

Impressed with the thoroughness and professional approach. I left feeling confident that any treatment would help me.

— Robert K

Verified review (1604277) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Shingles vacc

This is a review for Cosham Park House Surgery

Good prompt service. Pity the other services aren't as good. Still waiting for a referral to ENT QA promised last year. In the meantime I seem to be losing my mental faculties and having problems with my eyes again.

— Anonymous

Verified review (1604180) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I cannot comment on the service provided elsewhere. Please do contact the surgery if we can be of any further help.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

It was a review on my medication and was over in about 5 to 10 minutes.

— Anonymous

Verified review (1604145) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

Listened to me

This is a review for Kingston Crescent Surgery

The doctor who I’ve never seen before after a call back was given an appointment, he listened to me and checked out the problem for me.

— Margaret M

Verified review (1604022) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Team are amazing

This is a review for Crookhorn Surgery

As always at Crookhorn surgery... The reception team are amazing and extremely helpful and patient, and the nursing staff are second to none.

— Raymond P

Verified review (1604001) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great doctor

This is a review for Paulsgrove Surgery

Great doctor, I wish there more like him - sorted me out.

— Maurice B

Verified review (1603988) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Always a pleasure

This is a review for Somerstown Surgery

I attended the surgery for cervical screening and saw a lovely friendly nurse who put me at ease and was very professional. Always a pleasure attending Somerstown Surgery.

— Terissa D

Verified review (1603925) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I didn’t have an appointment I had a text

This is a review for Cosham Park House Surgery

I’m sorry this doctor's surgery is very slow very hard work and trying to get an appointment to speak to a doctor is impossible unless you’re a computer WizKid.
It’s taken me 6 1/2 months to try to talk to a doctor and all I’ve got was a text.

— Ricardo B

Verified review (1603913) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I am sorry that you have struggled to gain access. We do offer access for those with on-line facilities, along with telephone and even attending and speaking to reception.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient