Portsdown Group Practices

Great service

This is a review for Crookhorn Surgery

Great service as usual at Crookhorn Lane Surgery. Wonderful staff, thank you.

— Wendy S

Verified review (1602013) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Very good service

This is a review for Cosham Park House Surgery

Very good service.

— Stephen H

Verified review (1602011) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Didn't have to wait long

This is a review for Kingston Crescent Surgery

The doctor was nice, thorough, and didn't have to wait long to be seen.

— Joanne B

Verified review (1602010) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Busy times but still phone me about medicines.

— Steven L

Verified review (1602008) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Pleasant to speak to

This is a review for Paulsgrove Surgery

I always find the staff to be pleasant to speak to and helpful.

— Patricia S

Verified review (1602006) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Caring surgery

This is a review for Cosham Park House Surgery

Supportive caring surgery, receptionists, doctors, nurses and care teams, thank you to you all.

— Michael H

Verified review (1602004) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was not satisfied with the doctor's answers to my problem, I still believe my problem is not what he thought.

— Mark J

Verified review (1602005) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you do not agree with the answers to your problem. If you are still concerned please contact the surgery for a further appointment.

Overall, how was your experience of our service? Neither good nor poor

Helpful and friendly

This is a review for Kingston Crescent Surgery

I felt that the staff were very good and helpful and friendly.

— Janet S

Verified review (1602003) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

No problems at all

This is a review for Paulsgrove Surgery

No problems at all during visit.

— Gerrard W

Verified review (1602002) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Very helpful

This is a review for Cosham Park House Surgery

Very helpful.

— Kathrine L

Verified review (1602000) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

So friendly

This is a review for Kingston Crescent Surgery

I like the nurse, so friendly.

— Tina B

Verified review (1601999) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Good service

This is a review for Paulsgrove Surgery

Long wait but good service.

— Anonymous

Verified review (1601997) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Good service

This is a review for Cosham Park House Surgery

Good service.

— Anonymous

Verified review (1601996) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Polite and helpful

This is a review for Kingston Crescent Surgery

Very polite and helpful.

— Christopher M

Verified review (1601995) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Friendly surgery

This is a review for Cosham Park House Surgery

Ladies on reception were very helpful and smiling. Doctor I visited was very helpful. Ordered me the tests that were needed. I recommend.

— Adriana S

Verified review (1601952) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pleasant and understanding

This is a review for Kingston Crescent Surgery

Everyone was very pleasant and understanding, and any requests I had quickly resolved, all in all a very good experience from my point of view.

— Sharon B

Verified review (1601548) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant

This is a review for Cosham Park House Surgery

I was only there for a blood test but the appointment was arranged quickly, was on time and the nurse was very pleasant.

— David J

Verified review (1600981) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good service

This is a review for Paulsgrove Surgery

Every time I go to the surgery I have no complaints about the treatments, I get very good service.

— Anonymous

Verified review (1600948) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

In my opinion, reception could be a bit more dignified and polite in helping patients. Just telling patients they can't help and to go to a walk-in centre.
The waiting time on the phone and appointments is absolutely disgusting.
You could be in hospital before you see a GP.

— Georgina K

Verified review (1600947) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Our reception staff will appropriately signpost when we have reached capacity, however this should be done professionally, I will share your comments with our team and make changes where possible.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Went to make an appointment and was seen for my vaccination about 10 minutes afterwards.

— Anonymous

Verified review (1600941) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient