Portsdown Group Practices

Recent appointment

This is a review for Kingston Crescent Surgery

Been 2weeks trying to get a prescription for HRT

— Margaret C

Verified review (1594635) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. I am sorry that you have had difficulties gaining your HRT prescription. The fastest way is to complete the relevant eConsult to request.

Overall, how was your experience of our service? Poor

Helpful, prompt

This is a review for Crookhorn Surgery

Staff always friendly and helpful, prompt appointment times.

— Leslie P

Verified review (1594636) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Lovely doctors

This is a review for Kingston Crescent Surgery

Lovely doctors, polite, clean environment.

— Riannah S

Verified review (1594634) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Appointment

This is a review for Crookhorn Surgery

Can never get through on phone. I haven't seen a doctor in approx 3- 4 years although I have needed to about various issues, still outstanding. The list is growing. ( No yearly MOT on self and no annual check on my medication). Very unsatisfied. Nurses good.

— Hilary S

Verified review (1594631) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for feedback. We are sorry that we are not providing you with a service to your expectations. We are working hard to ensure that we maximise our limited resources to maximise the appointments available to our patients.

Overall, how was your experience of our service? Very poor

Good advice

This is a review for Cosham Park House Surgery

Good advice from the Dr, problem solved.

— Dao L

Verified review (1594632) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Friendly, courteous

This is a review for Somerstown Surgery

Friendly, courteous and professional service.

— Clifford W

Verified review (1594630) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Staff were professional and efficient.

— Caroline S

Verified review (1594628) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very thorough.

— Elaine R

Verified review (1594627) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Staff polite

This is a review for Somerstown Surgery

Staff polite, not too long to wait.

— Tina W

Verified review (1594626) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Because I did only want to get myself sorted as I don't visit doctors that often and at the moment I'm worried because I do have something wrong with myself many thanks.

— Paul E

Verified review (1594624) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Somerstown Surgery

It was good.

— Robert C

Verified review (1594625) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

Recent appointment

This is a review for Crookhorn Surgery

Never get through on the phone, I waited 40 minutes.

— Julie G

Verified review (1594623) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that you have not managed to get through on the telephone, there are other alternatives available, such as eConsult on our website, or on-line appointments that are released at 19.00 mid week.

Overall, how was your experience of our service? Poor

No waiting time

This is a review for Kingston Crescent Surgery

No waiting time. The nurse was very pleasant.

— Sandra C

Verified review (1594620) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

The staff are always helpful and friendly.

— Patricia S

Verified review (1594621) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Recent appointment

This is a review for Kingston Crescent Surgery

Doctor was very good. Getting appointment is very very difficult.

— Syeda R

Verified review (1594619) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Access to Primary Care is difficult, however we constantly review and make changes, to ensure we maximise the limited resources we have available.

Overall, how was your experience of our service? Very poor

My experience

This is a review for Somerstown Surgery

Firstly I didn't attend Somerstown surgery I attended Cosham and I'm still in agony. I'm seriously thinking of changing gp surgery as getting past you're receptionist to get a appointment is impossible.

— Stella F

Verified review (1594617) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. We are sorry that you are still in pain, it is important that re contact us to for an appointment. Our reception and call centre staff are trained to appropriately sign post. It is of course your choice if you choose to change healthcare providers.

Overall, how was your experience of our service? Very poor

Appointment

This is a review for Cosham Park House Surgery

Everyone has tried so hard to help me and get me better.

— Kathleen D

Verified review (1594616) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Appointment

This is a review for Cosham Park House Surgery

Going to the surgery is fine the problem is trying to get through on the phone.

— Anonymous

Verified review (1594615) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. I would like to assure you that we continually review our access, we ensure that we make changes where possible to ensure that we maximise the limited resources available.

Overall, how was your experience of our service? Good

Nice, thorough, reassuring

This is a review for Cosham Park House Surgery

Nice, thorough, reassuring and explained well.

— Claire L

Verified review (1594614) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Always been treated very well

This is a review for Kingston Crescent Surgery

I have always been treated very well on every visit.

— Anonymous

Verified review (1594613) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good