Portsdown Group Practices

Somerstown Surgery

This is a review for Somerstown Surgery

My 1st time Cervical Smear Test in UK was not a good experience at all and painful indeed. I did several time in Hong Kong without problem and understand my conditions changed could cause trouble.
Hope next time she would use more lubricant and smaller instrument in the first place.

— Anonymous

Verified review (1590465) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. We are sorry that your experience differed in the UK, I suggest should you attend in the future you advise the issues you have had, this will enable the clinician to try to make the experience better for you. We will also share this with our team to enable us to make changes where possible.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Multiple Jabs

This is a review for Cosham Park House Surgery

Went for my flu jab and ended up having three jabs! Glad to say I do not have a needle phobia.
Easy parking, all very amicable. I came away happy.

— Peter J Peter J works at n/a as Retired

Verified review (1590463) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Very professional.

— Anonymous

Verified review (1590462) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Shingles jab

This is a review for Crookhorn Surgery

Dr Whittamore helped me with another problem and was so kind and understanding.

— Elaine G

Verified review (1590458) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kind and supportive

This is a review for Kingston Crescent Surgery

My query was dealt with quickly and efficiently and the doctor on the end of the line was kind and supportive.

— Anonymous

Verified review (1590457) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Somerstown Surgery

Previous had struggled to get my bloods and it lead me to fainting, Michelle made everything so quick and easy and I walked away happy!!

— Charlotte N

Verified review (1590455) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to provide such nice feedback.

Overall, how was your experience of our service? Good

Blood test

This is a review for Kingston Crescent Surgery

I have to come back as the nurse tried 4 times and couldn’t get blood so am coming back next week but everything was on time.

— Anonymous

Verified review (1590453) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant staff

This is a review for Cosham Park House Surgery

Very pleasant staff and time was spot on. Many thanks.

— Raquel S

Verified review (1590452) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Excellent

This is a review for Kingston Crescent Surgery

Excellent service and very efficient.

— Paul C

Verified review (1590451) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick and efficient

This is a review for Somerstown Surgery

The blood nurse was quick and efficient.

— Linda B

Verified review (1590449) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Heyward Road Surgery & Practice

I haven’t been to Hayward Road for a long time, the receptionist was very nice and the nurse who took my blood was really friendly and on time.

— Gwen P

Verified review (1590448) Review left 4 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your kind feedback that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pleasant staff in difficult times

This is a review for Crookhorn Surgery

Once again the staff were polite and professional, I did not have to wait for my appointment and was seen on time. Pleasant staff in difficult times, well done.

— Dennis C

Verified review (1590447) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I was very satisfied

This is a review for Cosham Park House Surgery

I was very satisfied with my visit and what is going to happen with my treatment concerning my medical issues.

— Jayne S

Verified review (1590444) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Stitches removed after spinal fracture

This is a review for Crookhorn Surgery

From start to finish I was very much cared for. A phone call from doctors to confirm I was still coming because of the storm, arrangements made for access to carpark so I did not have to walk too far. The stitches were removed expertly and pain free by the nurse Victoria. I was not rushed and given time to remove upper clothes and redress. I am very grateful for the care given by Crookhorn surgery.

— Derek L

Verified review (1590443) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Really nice and caring

This is a review for Cosham Park House Surgery

Only waited a few minutes to be seen and the nurse was really nice and caring.

— Anonymous

Verified review (1590440) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Comfortable environment

This is a review for Kingston Crescent Surgery

Very nice of the nurse and very comfortable environment.

— Anonymous

Verified review (1590438) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cervical smear

This is a review for Crookhorn Surgery

I went for appointment.
The staff where very helpful and the nurse that did the smear was was very good made me feel at ease and was very informative.

— Anonymous

Verified review (1590437) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Asthma Review - telephone appointment with pharmacist

This is a review for Kingston Crescent Surgery

Thoroughly explained to me the importance of taking my Inhalers regularly, very informative and very friendly and professional.

— Anonymous

Verified review (1590435) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Prompt service.

— Nigel C

Verified review (1590434) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Very thorough

This is a review for Cosham Park House Surgery

The dr I saw was very thorough and advised me to have a blood test.

— Rachael M

Verified review (1590432) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good