Portsdown Group Practices

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very helpful and professional.

— John S

Verified review (1590386) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

You were all lovely

This is a review for Cosham Park House Surgery

I haven't been to surgery for a long time, I got very worried when I had to come in but you were all lovely, thank you.

— Elizabeth W

Verified review (1590387) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Seen the day I called

This is a review for Kingston Crescent Surgery

I got to see a Dr in the day I called and I received a follow up phone call about a week later.

— Jonathan L

Verified review (1590384) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Nurse explained everything

This is a review for Kingston Crescent Surgery

Nurse explained everything very well and put me at my ease before giving injections efficiently.

— Brian S

Verified review (1590383) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Very good

This is a review for Kingston Crescent Surgery

Very good and friendly staff.

— Marcin D

Verified review (1590382) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Staff are very friendly

This is a review for Paulsgrove Surgery

Staff are very friendly and the wait times are minimal.

— Anonymous

Verified review (1590380) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide this feedback.

Overall, how was your experience of our service? Good

Receptionist very helpful

This is a review for Somerstown Surgery

Receptionist very helpful, after a short wait was able to see a nurse who was very pleasant and efficient.

— Maureen H

Verified review (1590378) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are pleased that you were happy with the service provided.

Overall, how was your experience of our service? Good

I was seen very quickly

This is a review for Kingston Crescent Surgery

Because I was seen very quickly I was in and out in a few minutes. I'm a bit worried as on TV today a Dr said as my immune system is poor nobody has received a fourth dose. Well I have so a bit worried.

— Myra M

Verified review (1590379) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Very nice experience

This is a review for Kingston Crescent Surgery

It was very nice experience. Very polite and friendly.

— Gupta D

Verified review (1590377) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Paulsgrove Surgery

It's not the B12 that are the problem it's my pain relief being stored, now I can't go out because of the pain I suffer in my knees, hips, small of my back then wanting my rescue pack and being told by a receptionist you don't do them anymore, she doesn't have my medical history, what right does she have to say that if I could have see a doctor, he would have known I have a good reason to have it but she wouldn't let me speak to a doctor or see one my vote is of no confidence with the surgery.

— Christine H

Verified review (1590375) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. Our care co-coordinators and reception teams follow the guidance given by our Partners, therefore although they are not clinically trained they follow the strict clinical direction to ensure they signpost appropriately. We are sorry if this does not meet your expectations and will share this with our team.

Overall, how was your experience of our service? Good

Good staff that care

This is a review for Somerstown Surgery

I was made to feel cared for. Having been through a tough year my health, death of my son, funeral anniversary 1 year tomorrow, so lovely to have good staff that care, thank you.

— Jessica G

Verified review (1590376) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to provide such kind feedback that will be shared with our staff.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Kingston Crescent Surgery

All went smoothly.

— Anonymous

Verified review (1590374) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Crookhorn Surgery

I never had any problems getting appointments for my son however he was poorly with a cold for over 6 weeks and I brought him in 3 times and each time I was told it was viral, I ended up taking him to hospital where he was on iv antibiotics for 5 days and oral for another 4 as it wasn't viral it was on his lungs which was found on a chest X-ray that is disgusting as he at the time wasn't even 2 years old and could have been more serious had I not taken him to hospital!

— Charlotte M

Verified review (1590372) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that you are not happy with the service provided for your son, please complete a compliant form on our website, this will allow us to investigate and provide our findings directly.

Overall, how was your experience of our service? Good

Made to feel welcome and relaxed

This is a review for Paulsgrove Surgery

Extremely pleasant staff made to feel welcome and relaxed.

— Drena D

Verified review (1590373) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your kind feedback that we will share with our team.

Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Been with practice a long time and always helpful.

— Christine J

Verified review (1590371) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Appointment on time

This is a review for Kingston Crescent Surgery

Appointment on time, nurse very efficient, thanks.

— Stephen O

Verified review (1590370) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Because they are always helpful.

— Theresa C

Verified review (1590369) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Quick service.

— Gary E

Verified review (1590368) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I was just very happy with the overall experience, the doctor got back to me exactly when he said he would do and booked me in for an appointment the next day. All staff at the surgery were very friendly and helpful.

— Edward J

Verified review (1590365) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Nice surgery, helpful staff

This is a review for Somerstown Surgery

Nice surgery, helpful staff, only down side is the parking.

— Lisa C

Verified review (1590366) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback. Unfortunately the car parking can be difficult at Somerstown, we have no way of improving this due to the location of the building.

Overall, how was your experience of our service? Good