Portsdown Group Practices

Asthma review.

This is a review for Crookhorn Surgery

I was very happy with my recent asthma review at the Crookhorn surgery. Wendy was very friendly and thorough talking me through using the diagnostic equipment. Not only did we discuss my asthma Wendy thought my symptoms flagged up a different problem. She got me a sample pot and printed off the accompanying paperwork. Wendy also did a prescription for a peak flow, so I can check for myself at home.

— Carole S

Verified review (1586302) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Smear

This is a review for Crookhorn Surgery

Put at ease. Lisa explained what she was doing as she was doing it. Told me when to expect results through.
For something many women dread, genuinely as pleasant as it could have been.

— Anonymous

Verified review (1586298) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

Very quick and straightforward blood test.

— John D

Verified review (1586297) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Always helpful and understanding.

— Hilda H

Verified review (1586289) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Test

This is a review for Paulsgrove Surgery

I had my 3 monthly blood test, the nurse who did the test was absolutely brilliant, she was very professional.

— Anonymous

Verified review (1586288) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Got me in the same day

This is a review for Kingston Crescent Surgery

Got me in the same day for an appointment and was very prompt in calling me back.

— Emma B

Verified review (1586284) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent experience

This is a review for Crookhorn Surgery

Nurse was very professional, very pleased and showed she care about my asthma treatment, she explained to me clearly my questions.

— Maria P

Verified review (1586283) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu Shot

This is a review for Kingston Crescent Surgery

I came to the surgery today to have my flu shot and I found it very efficient and I was dealt with quickly now making a great job there.

— Mark R

Verified review (1586280) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Inflammation of left eye

This is a review for Crookhorn Surgery

I was lucky and did get an appointment at 1530 and saw Dr. Mohammed who made me an appointment at the Eye Department the next day.
I was seen on time and it was a very efficient service I was given at the department.
Given two sets of eye drops which has improved my eye and it is nearly back to normal.

— Marshall C

Verified review (1586276) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

This is a review for Somerstown Surgery

Very poor

— Anonymous

Verified review (1586271) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very poor

Excellent care, respect and dignity

This is a review for Paulsgrove Surgery

Excellent care, respect and dignity. I personally can’t fault my treatment in any way. The surgery always treats you as a person. Nothing is too much trouble. Thank you all.

— Anonymous

Verified review (1586269) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Lovely person.

— Darren H

Verified review (1586267) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

The nurse who treated me was very pleasant and very professional, I was very pleased with the way my treatment went.

— Glynis E

Verified review (1586266) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

B12 jab

This is a review for Cosham Park House Surgery

B12 injection every 12th week all good.

— Dennis R

Verified review (1586261) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good advice

This is a review for Kingston Crescent Surgery

Very good advice given and was well informed on all aspects of said treatment.

— Christopher T

Verified review (1586257) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Tip Top Service

This is a review for Somerstown Surgery

Seen on time, all matters were explained and was carried out and a good result.

— Christopher T

Verified review (1586253) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Calming surgery

This is a review for Heyward Road Surgery & Practice

Seeing Dr face to face, calming surgery with helpful professional staff. Thank You!

— Wendy M

Verified review (1586252) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

My experience

This is a review for Somerstown Surgery

No waiting time and very efficient.

— Anonymous

Verified review (1586249) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

I was well treated

This is a review for Crookhorn Surgery

I was well treated and with due respect which got straight to the hub of my problem.

— Anonymous

Verified review (1586246) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

The reception treat people a lot better than they were a good few months ago.

— Rosemarie B

Verified review (1586242) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good