Portsdown Group Practices

Appointment

This is a review for Cosham Park House Surgery

Doctor ignored two symptoms and focused on something else. Gave me blood thinners and told me to take them before an emergency blood test just to be on the safe side. My issue was hardly any platelets in my blood. If I took the thinners I would've ended up in intensive care or worse.

— Harry S

Verified review (1586150) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Please do visit our website and complete a complaints form to enable us to investigate and then provide our findings.

Overall, how was your experience of our service? Very poor

Recent appointment

This is a review for Kingston Crescent Surgery

Excellent service.

— Mary S

Verified review (1586148) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Richard S

Verified review (1586147) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Friendly, efficient

This is a review for Cosham Park House Surgery

The appointment was on time, the clinician was polite, friendly, efficient, and professional, all I require, thank you.

— David M

Verified review (1586144) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

At the surgery it's fine but getting to speak to a health professional can take hours frankly, I've thought more than a few times about changing surgery but I'm still hoping that Cosham park house will return to the approachable surgery that I knew.

— Richard M

Verified review (1586142) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide your feedback. We do take on board the comments received and will make changes where possible.

Overall, how was your experience of our service? Neither good nor poor

I was treated with respect

This is a review for Cosham Park House Surgery

I was treated with respect and listened to.

— Linda B

Verified review (1586143) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Recent appointment

This is a review for Cosham Park House Surgery

Everything was great.

— Richard C

Verified review (1586140) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Kingston Crescent Surgery

Sure I am terminally ill with bone cancer and copd and I cannot leave the house my wife and team of carers do a fantastic job looking after me

— Patrick O

Verified review (1586139) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we will share this with our team.

Overall, how was your experience of our service? Very poor

Recent experience

This is a review for Paulsgrove Surgery

I've only seen a nurse here but she's so nice, put me at ease and made me feel very welcome as I'm fairly new to Portsdown group practice my old practice Hanway road merged with yourselves last year! I would like to use this surgery more as it's so close to my home!

— Marion T

Verified review (1586138) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Paulsgrove Surgery

Just good and seen quick.

— Robert G

Verified review (1586137) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Very quick reply

This is a review for Kingston Crescent Surgery

Very quick reply from the doctor.

— Marian L

Verified review (1586136) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Somerstown Surgery

Helpful, all staff, and friendly.

— Hamid H

Verified review (1586135) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

So kind

This is a review for Somerstown Surgery

They were so kind! I love them.

— David O

Verified review (1586132) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

This is a review for Cosham Park House Surgery

Very friendly and reassuring.

— Anonymous

Verified review (1586130) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

My experience

This is a review for Kingston Crescent Surgery

Just like to see a doctor not discuss a problem over a phone.

— Anonymous

Verified review (1586128) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Triage is proven to be as effective in most cases as a face to face consultation, patients are invited fir a face to face where appropriate.

Overall, how was your experience of our service? Good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Very helpful.

— Anonymous

Verified review (1586126) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

I liked the Doctor

This is a review for Somerstown Surgery

I liked the Doctor who attended to me.

— Anonymous

Verified review (1586125) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

Truly amazing

This is a review for Crookhorn Surgery

I cannot thank the Doctors, all staff at the surgery enough. The help I have received through a very difficult year
health wise has been truly amazing. Thank you.

— Anne O

Verified review (1586080) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Really kind nurse

This is a review for Heyward Road Surgery & Practice

Really kind nurse who listened to my views and was approachable. Appointment was on time. Good service.

— Sarah M

Verified review (1585472) Review left 4 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Vaccination

This is a review for Kingston Crescent Surgery

Excellent service and professional staff.

— Anonymous

Verified review (1585377) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient