Portsdown Group Practices

Very friendly nurse

This is a review for Kingston Crescent Surgery

Very friendly nurse, I was seen quickly and it was explained to me what was being done. I felt safe and comfortable.

— Anonymous

Verified review (1583274) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Scan on foot

This is a review for Crookhorn Surgery

Examination quite thorough, the Nurse explained the process and explained I would need a further scan and she referred me to Cosham Practice.

— Martin G

Verified review (1583271) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood sample

This is a review for Kingston Crescent Surgery

Was seen about 5 minutes before my appointment. To give a sample of blood to be tested. All went very smoothly.

— Anonymous

Verified review (1583267) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Kingston Crescent Surgery

3 x E consults have been answered swiftly, referred for x ray and medications prescribed based on phone assessment, when problem persisted I was assessed again over the phone and seen by Gp same day… great service, thank you.

— Sharon C Sharon C works at Nhs as Maternity support worker

Verified review (1583265) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Bloods taken

This is a review for Cosham Park House Surgery

Nurse was running a bit late other than that my bloods were taken.

— Anonymous

Verified review (1583264) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Cosham Park House Surgery

Very prompt at responding back to the E-consultation.

— Suprava G

Verified review (1583263) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Helped me with my concerns

This is a review for Kingston Crescent Surgery

Doctor was very polite and helpful and helped me with my concerns.

— David R

Verified review (1583260) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Somerstown Surgery

Good service by the nurses.

— Anonymous

Verified review (1583259) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

Happy with the service

This is a review for Cosham Park House Surgery

It was great to be seen by a GP and so I'm happy with the service he provided. Apologies I don’t know who the doctor was. That’s the downside, never seeing the same doctor twice anymore, or seeing them at all really.

— Anonymous

Verified review (1583258) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant

This is a review for Somerstown Surgery

Brilliant - the doctor was welcoming and willing to answer questions I had.

— Muzzammil A

Verified review (1583256) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback, we are pleased that you are happy with the service provided.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very polite

This is a review for Kingston Crescent Surgery

Very polite staff, someone to greet you at the door to ask what you are there for, to point in the right direction, screen easy to use, the nurses I had dealt with my problem brilliantly.

— Zoe S

Verified review (1583252) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Good experience

This is a review for Paulsgrove Surgery

Good experience. Very kind and helpful nurse.

— Gillian B

Verified review (1583251) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for sharing your positive experience.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Reassuring and helpful

This is a review for Paulsgrove Surgery

I got an appointment on the day of calling the surgery. The GP I saw was really reassuring and helpful.

— Denise E

Verified review (1583250) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for the positive review. We currently operate on the day routine care - it's much less disruptive to patients whilst we still experience high absences due to COVID. Don't forget you can go online and book the evening before at 7am too!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Somerstown Surgery

Friendly and professional.

— Rita M

Verified review (1583249) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Staff very pleasant

This is a review for Kingston Crescent Surgery

Staff very pleasant and helpful.

— Linda B

Verified review (1583248) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Diabetic review

This is a review for Somerstown Surgery

Quick, efficient and friendly.

— Carolyn B

Verified review (1583247) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Heyward Road Surgery & Practice

This is a review for Heyward Road Surgery & Practice

Seen on time, very professional and lots of information given about my new drug. Left reassured and convinced I was in good hands.

— Dennis W Dennis W works at Portsmouth NHS Trust. as Trust staff parking officer

Verified review (1583246) Review left 4 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for the feedback. We are really glad to hear you felt well informed and reassured.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Kingston Crescent Surgery

Very helpful and friendly and polite.

— Patricia F

Verified review (1583244) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

All fine.
Staff helpful.

— Barbara R

Verified review (1583241) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Supportive times

This is a review for Kingston Crescent Surgery

Brilliantly dealt with - by a very understanding triage team through to being back home.

— Anonymous

Verified review (1583239) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient