Portsdown Group Practices

Somerstown Surgery

This is a review for Somerstown Surgery

Very good was seen quickly, no need for any improvement.

— Mary F

Verified review (1581877) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and supportive

This is a review for Crookhorn Surgery

Staff so friendly and supportive.

— Emily L

Verified review (1581862) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very caring

This is a review for Kingston Crescent Surgery

I went to this surgery to get my covid booster and I can honestly say that I found the staff very friendly, spoke in depth what to expect and were very caring. Left happy and taken care of. Thank you.

— Lisa R

Verified review (1581858) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review

This is a review for Somerstown Surgery

Nurse that gave me two blood tests and a Vitamin B12 injection was very pleasant and professional, very pleased.

— John H

Verified review (1581853) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback, we are pleased that your appointment went as expected.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Efficient, friendly and helpful.

— Anonymous

Verified review (1581852) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

COVID Booster

This is a review for Kingston Crescent Surgery

Very well organised. Well informed and handled with care and professionally.

— Anonymous

Verified review (1581847) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everything was on time

This is a review for Kingston Crescent Surgery

I went to get the vaccine, everything was on time according to schedule, without waiting. Very nice and good staff. Thank you!

— Ana-ionela L

Verified review (1581786) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Great staff

This is a review for Cosham Park House Surgery

Great staff, very professional, appointment on time.

— Anonymous

Verified review (1581736) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

Always good treatment.

— June P

Verified review (1581733) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Short waiting time seeing the nurses was a quick response.

— Kevin R

Verified review (1581720) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Many thanks for the 5 star review - we are pleased you did not have to wait long for your appointment.

Overall, how was your experience of our service? Very good

Very Thorough

This is a review for Cosham Park House Surgery

I went in for a blood test but the nurse also took my blood pressure, wasn't happy, consulted a doctor who immediately reviewed my medication.

— Stanley V

Verified review (1581696) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Routine jab

This is a review for Crookhorn Surgery

Staff always friendly and excellent.

— Rachel G

Verified review (1581692) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Good service.

— Anonymous

Verified review (1581669) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

Good polite staff

This is a review for Cosham Park House Surgery

Good polite staff and very professional.

— Paul S

Verified review (1581647) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Travel nurse

This is a review for Kingston Crescent Surgery

The nurse had a great knowledge of health and wellbeing during travelling abroad.

— Roger W

Verified review (1581621) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Diabetes review

This is a review for Somerstown Surgery

As usual, all staff welcoming and friendly. Seen quickly and dealt with professionally.

— Nicola D

Verified review (1581620) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Straight forward appointment

This is a review for Cosham Park House Surgery

50 minutes on the phone to get an appointment, quick in and out appointment with a very nice nurse. I have always found Cosham Park House doctors and nurses very good. It’s the phone system needs sorting out.

— Caroline J

Verified review (1581603) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Nice place and nice people.

— Anonymous

Verified review (1581594) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Crookhorn Surgery

Easy to book blood test appointment on-line and seen on time by the nurse at the surgery.

— Francis B Francis B works at Thrifty car rental as Customer service rep

Verified review (1581584) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Felt very comfortable

This is a review for Somerstown Surgery

Felt very comfortable at the surgery, everyone that I dealt with were pleasant.

— Susanne R

Verified review (1581581) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient