Portsdown Group Practices

Professional and kind

This is a review for Crookhorn Surgery

Blood test done by very professional and kind person. I was seen on time.

— Catherine R

Verified review (1580714) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very kind

This is a review for Paulsgrove Surgery

I received an unexpected phone call from GP about blood test results. I need to retake again in a few weeks. The doctor told me not to worry about it and was very kind.

— Catherine R

Verified review (1580713) Review left 4 years ago
This review was collected via online systems.

Reply from Paulsgrove Surgery

Many thanks for the review - whilst we are unable to contact all patients who have 'normal' or 'satisfactory' results - we do contact patients who require repeat tests, or need any follow up, to enable them to have opportunity to discuss any concerns.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Straightforward

This is a review for Cosham Park House Surgery

Was straightforward.

— Susan R

Verified review (1580709) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with the treatment

This is a review for Paulsgrove Surgery

Went in to see the doctor on time and was very happy with the treatment the doctor gave me.

— Tony C

Verified review (1580708) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thanks for reviewing us - great to hear you were happy with the treatment our doctor gave you.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Good service.

— Anonymous

Verified review (1580707) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Made me feel most comfortable

This is a review for Cosham Park House Surgery

The nurse I saw was really lovely and made me feel most comfortable.

— Anonymous

Verified review (1580705) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Stellar service

This is a review for Cosham Park House Surgery

All members of Staff were very friendly and professional. Appointment was dealt with quickly and efficiently.

— Anonymous

Verified review (1580704) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Cosham Park House Surgery

I found the experience very helpful and made me at ease.

— Carol A

Verified review (1580703) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was happy doing an online eConsult and to be able to see someone face to face.

— Stephen H Stephen H works at Danfoss as sevice engineer

Verified review (1580701) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great staff

This is a review for Paulsgrove Surgery

Recent blood test, great staff very friendly, can't fault them.

— Anonymous

Verified review (1580700) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Many thanks for taking the time to leave a positive review on your recent experience.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Enjoyed the visit

This is a review for Crookhorn Surgery

Always very friendly and professional enjoyed the visit.

— Stella K

Verified review (1580699) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly staff

This is a review for Cosham Park House Surgery

Friendly staff.

— Janice A

Verified review (1580698) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Welcome with open arms

This is a review for Cosham Park House Surgery

I was welcome with open arms with this virus going around ok.

— Brian F

Verified review (1580697) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Somerstown Surgery

This is a review for Somerstown Surgery

I had to have my blood taken for levels of oxygen in my blood and can be difficult to get blood out off.
Nurse let me take my own blood.
Found her very friendly.

— Anonymous

Verified review (1580695) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind comments, we are pleased you are happy with the service received.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy

This is a review for Somerstown Surgery

As usual, I was treated in a friendly manner, I was in on time for my appointment. Met with a smile and left with a cheery goodbye.

— Anonymous

Verified review (1580693) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind comments, we are pleased you are happy with the service received.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Punctual and polite

This is a review for Crookhorn Surgery

Was quick, punctual and polite. I missed my appointment (completely forgot) and got booked in later that day. Was very grateful for this.

— Charlotte S

Verified review (1580687) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Nothing was too much bother

This is a review for Somerstown Surgery

I had been ringing and getting nowhere! Decided to go to surgery. I had a prescription query to which the receptionist looked into intently and gave me a call back from the doctor or pharmacy, I also had a blood appointment I couldn’t make and again she looked into it and arranged another for me. This lady probably spent half hour on this and nothing was too much bother for her, so thank you to her.

— Alma H

Verified review (1580685) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind comments, we will share this with the team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Called at 0800 as instructed and after about 10 minutes got through and had to explain to what I can only describe as a receptionist personal medical details. Got a call back from an actual Dr about an hour later stating the obvious. I needed to be seen.
Given an appointment time and went along. Sat around for a while and was then seen by a nurse consultant who sorted me out and arranged a prescription.
I suppose these days if you want to be seen by a human we have to learn to trust experienced nurses who have a good idea of what they are doing. However, although my diagnosis was pretty straightforward and I was sorted out I do know of two cases of children misdiagnosed by nurse practitioners so you never can tell. If in doubt insist on seeing a doctor.

— Anonymous

Verified review (1580684) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant

This is a review for Cosham Park House Surgery

My appointment was for a blood test and it was on time and staff were very pleasant.

— Yvonne J Yvonne J works at Portsmouth NHA Trust/Engie as House keeper

Verified review (1580682) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very satisfied

This is a review for Cosham Park House Surgery

I’m very satisfied with the experience thanks.

— Anonymous

Verified review (1580681) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient