Portsdown Group Practices

I went in on time

This is a review for Crookhorn Surgery

Nurse was very kind and friendly. I went in on time.

— Lorraine B

Verified review (1573092) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thanks for the review - good to hear your appointment was on time. It should only ever be exceptional issues that would cause our clinicians to significantly overrun.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Cosham Park House Surgery

My appointment was on time and handled efficiently. I have not yet had any feedback on my health check so answers to the last 2 questions might be different once I know.

— Pamela G

Verified review (1573091) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Perfect

This is a review for Kingston Crescent Surgery

All perfect, thank you very much.

— Anonymous

Verified review (1573090) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Brilliant Doctor

This is a review for Somerstown Surgery

Dr Stradling was brilliant, she listened to my concerns and went through everything thoroughly. Getting an appointment, however, relied on me being tech savvy, and readily available - both things that could prove difficult to many.

— Anonymous

Verified review (1573084) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your comments, we will share them with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Got me in too see docs straight away.

— Michelle L

Verified review (1573083) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Was all good service.

— Lisa W

Verified review (1573082) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thanks for the rating and review!

Overall, how was your experience of our service? Good

Quick and easy

This is a review for Cosham Park House Surgery

Very good, quick and easy.

— Susan J

Verified review (1573080) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Saw two receptionists that day am and pm and both were very helpful and I was able to get a result from doctor that day.

— Geraldine S

Verified review (1573078) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Helpful indeed.

— Christine J

Verified review (1573077) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Doctor was excellent

This is a review for Kingston Crescent Surgery

Doctor was excellent, very thorough, made me feel better in fact.

— Carole C

Verified review (1573076) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Cosham Park House Surgery

5 Ok.

— Dennis G

Verified review (1573075) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Very helpful staff

This is a review for Kingston Crescent Surgery

Very helpful staff, very polite.

— Anonymous

Verified review (1573073) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Happy staff, kindness and respect

This is a review for Kingston Crescent Surgery

I was served with happy staff, kindness and respect from all staff that I talked to.

— Loveness M

Verified review (1573067) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Blood test and diabetic check

This is a review for Crookhorn Surgery

I felt that my visit to surgery was good and I didn’t need to wait long before I was seen, the nurse was very polite and informative.

— Michael S

Verified review (1573045) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Many thanks for sharing your positive experience with us.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Nice staff

This is a review for Kingston Crescent Surgery

Running on time, nice staff.

— Simon C Simon C works at OUT OF HOURS TYRES as DIRECTOR

Verified review (1573032) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Age 60 health review

This is a review for Crookhorn Surgery

The person who took my blood for testing was very professional.
No news is good news response re results fair enough.

— Anonymous

Verified review (1573025) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to feedback and we are pleased your HCA appointment was professional. Due to the volume of results we receive, we do operate a 'no news is good news' - though you can always phone in and check of an afternoon if you are concerned - or ideally use our Online services where you can check results at your convenience.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Dermatology appointment

This is a review for Kingston Crescent Surgery

More than happy with the service on the day, shame it took 2 years to get the appointment!!

— June C

Verified review (1573022) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Front desk receptionists

This is a review for Crookhorn Surgery

I always feel sorry for the receptionists at Crookhorn they have to put up with the moaners and groaners. They do so well with patience and kindness. Thank you to all at Crookhorn.

— Sheila A

Verified review (1573011) Review left 4 years ago
This review was collected via online systems.

Reply from Crookhorn Surgery

Thanks for your kind words - our Crookhorn team are very patient and kind - we do appreciate we often are seeing people when they are not feeling 100% and endeavour to deal with any concerns or issues.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Kingston Crescent Surgery

My appointment was at 830am, the surgery was quite busy at that time and I was called in at 829am, this is very good and the staff are very friendly and helpful, it would appear that they work together as a team to help us get our appointments on time, very good for us patients, thank you.

— Anonymous

Verified review (1573008) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Fab service

This is a review for Somerstown Surgery

Fab service, I was running late due to public transport but the nurse still managed to fit me in for my appointment. Also gave me the flu jab whilst I was there.

— Amy W Amy W works at Ark Charter Academy as SEND Co-ordinator

Verified review (1573005) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your comments we are pleased that you are happy with the service provided.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient