Portsdown Group Practices

Review from Google

This is a review for Crookhorn Surgery

For blood tests, I always book with the same nurse, Susan Taylor. She is cheerful, friendly, doesn't keep me waiting and the app booking system works efficiently.

— Antonia Harrison

T366478 Review left 4 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Caring

This is a review for Crookhorn Surgery

I found Lisa very nice to talk to and gave me good advice and she was very supportive

— Susan B

Verified review (2357887) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Crookhorn Surgery

My appointments.with the nurses are always running on time and they are friendly,.polite and professional

— Kelly Daughtrey

T366479 Review left 4 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

My Social Prescriber

This is a review for Heyward Road Surgery & Practice

My social prescriber is wonderful. She is extremely supportive and always full of good advice when my life is upside down. I always leave my session re-focused to face the societal world. I feel really privileged to have her around me. Thank you.

— Anonymous

Verified review (2357861) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

I am so pleased to hear this. I agree, our Social Prescribers offer an invaluable service. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Denise Madgwick

T366477 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave a 5 star review.

Review from Google

This is a review for Crookhorn Surgery

It was my first time at this surgery. I was surprised that the waiting room was empty, not something I am used to seeing at the surgery I usually attend. I wasn't there long, logged in via the computer, sat for only a few minutes and then was called in. The surgery itself seemed clean and welcoming.

— Marie Amey

T366480 Review left 4 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

It is not very often our waiting rooms are not busy, but with Crookhorn being a smaller site and out of the city, it generally doesn't get as busy as our bigger sites. Thank you for taking the time to leave feedback.

Blood test

This is a review for Paulsgrove Surgery

Very good staff, very helpful

— Angela W

Verified review (2357851) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Tetanus Booster

This is a review for Kingston Crescent Surgery

Excellent service and lovely to see my own doctor

— Nigel R

Verified review (2357789) Review left 4 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Kingston Crescent Surgery

While taking my flue jab, I asked the doctor a couple of questions about other things. Allthough I did not have an appointment for this, the doctor was very helpful.

— Steve Pool

T366173 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your review. We are pleased that we have been able to provide a service to your expectations.

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Itai Moses Madhochi

T366174 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your 5 star review.

Blood test

This is a review for Kingston Crescent Surgery

Came in for a blood test, didn't have to wait long and the nurse was lovely

— Anonymous

Verified review (2357780) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Najat Al-Huthali

T366175 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your 5 star review.

Review from Google

This is a review for Kingston Crescent Surgery

I haven't been to the Doctors for over 10 years and when I was there last week I was very impressed with the service I received

— Karl Folland

T366176 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your feedback. I am pleased that we impressed you with our service.

Treatment at Somerstown surgery

This is a review for Somerstown Surgery

Was treated with utmost care, friendly, gentle nurse

— Daphne M

Verified review (2357754) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

Excellent , Doctor phoned back and prescribed strong painkillers which I asked for
Thank you

— Jane Benham

T366177 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide this feedback. We are pleased that we have been able to meet your expectations.

Review from Google

This is a review for Crookhorn Surgery

Fast efficient service

— Keith Horn

T366186 Review left 4 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for feedback.

Left leg injury and blood test

This is a review for Paulsgrove Surgery

Jane from the Paulsgrove Surgery is amazing, she was very helpful, informative, gave very good advice, she also did my blood test recently.
Thank you.

— Angela H

Verified review (2357736) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

That is lovely to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

Two visits - Covid jab went okay - queued 40 minutes outside not okay as to chilly winds.
Second visit GP update on medications really productive. Blood tests next month and scan on bladder June.

— Lynda Sharp

T366178 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave your comments. Where possible you will have a consultation with an appropriate clinician in under 2 weeks.

Ongoing medical problem

This is a review for Crookhorn Surgery

The lady who spoke to me on the phone, put my mind at rest for the moment

— Anonymous

Verified review (2357712) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Visit to Crookhorn Surgery

This is a review for Crookhorn Surgery

Excellent nurse and very kind.
Explained everything.

— Lesley E

Verified review (2357710) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good