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Portsdown Group Practices

Excellent rating from 16,961 reviews across 6 locations

5 out of 5 stars

+ 834 reviews from 3rd party sources. 17795 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Prompt attention

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Prompt attention when I arrived, appointment on time and Practice Nurse very pleasant and efficient.

— Ronald W

Verified review (1567775) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very helpful.

— Anonymous

Verified review (1567744) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

4 out of 5 stars

This is a review for Cosham Park House Surgery

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Friendly and helpful, Gentle with my baby while having her check.

— Amy D

Verified review (1567728) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Good

Nice and easy flu jab

5 out of 5 stars

This is a review for Somerstown Surgery

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I went for a flu jab, apart from the situation regarding the sign in screen not working, the staff were lovely and my jab took two seconds, thank you.

— Anonymous

Verified review (1567717) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Flu jab

5 out of 5 stars

This is a review for Crookhorn Surgery

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Signed in waited 2 mins, we got our jabs, a nice and pleasant nurse always good service at the surgery.

— Anonymous

Verified review (1567691) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Flu Vaccination

3 out of 5 stars

This is a review for Cosham Park House Surgery

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On arrival booking in machine broken. Long queue, 10 minutes late for vaccination after waiting to book in with receptionist (only one on duty).

— Anonymous

Verified review (1567652) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that you had a longer than expected wait, due to the check-in screen not working. We are not always able to provide additional staff in these circumstances.
Overall, how was your experience of our service? Poor
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Recent experience

4 out of 5 stars

This is a review for Somerstown Surgery

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Impressed getting to see a nurse practitioner quickly. Shame the phone system is not as good.

— Anonymous

Verified review (1567644) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback we will share this with our team and make changes where possible
Overall, how was your experience of our service? Good

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Completed online already.

— Thandekile L

Verified review (1567618) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you.
Overall, how was your experience of our service? Very good

Relaxed atmosphere

5 out of 5 stars

This is a review for Somerstown Surgery

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Time keeping is observed in this service. Staff is welcoming creating a relaxed atmosphere to fight ones anxieties re the intervention.

— Anonymous

Verified review (1567617) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good

Appointment

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Need more attention to my neck complaint seeing I have a mass and goitre on my thyroid. This was found by a ct scan and ultrasound under instruction from the consultant. Now as 2 yrs have passed. Now getting pain in next for the last 6 months plus.

— Anonymous

Verified review (1567605) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Kind and polite

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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All very kind and polite.

— Marion B

Verified review (1567603) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Flu jab

5 out of 5 stars

This is a review for Somerstown Surgery

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I went into surgery a bit early. Asked if I should come back. Receptionist said don’t worry and sit down, I was seen and left within ten minutes. Very friendly and helpful.

— Anonymous

Verified review (1567601) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback we are pleased that you are happy with the service provided.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fabulous

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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The gentleman who administered my jabs was fab-u-lous a credit to his profession, a nice chap.

— Tracy B

Verified review (1567599) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Good

Good service

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Good service from phoning to speak to a doctor then he made me an appointment to see a GP at Paulsgrove, receptionist and doctor very helpful.

— Lynda D

Verified review (1567598) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind feedback.
Overall, how was your experience of our service? Very good

Nurse

5 out of 5 stars

This is a review for Crookhorn Surgery

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I went to see a nurse to have a sensitive procedure. The nurse was very professional, friendly and made me feel relaxed. I couldn’t ask for better treatment.

— Ann M

Verified review (1567589) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Flu jab

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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Was happy with the way I was treated when I had flu jab.

— Glen D

Verified review (1567588) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Good

Very good doctor

5 out of 5 stars

This is a review for Crookhorn Surgery

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Dr Mannings is a very good doctor.

— Andrew V

Verified review (1567587) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service? Very good

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Felt very safe.

— Malcolm F

Verified review (1567586) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Very good

Very quick and organised

5 out of 5 stars

This is a review for Cosham Park House Surgery

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The self check in is easy to use. I sat in the waiting room for around 2 minutes and was then called through for my flu jab.
The nurse was lovely and friendly.
I was out in no time at all.

— Toni H

Verified review (1567585) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

1 out of 5 stars

This is a review for Somerstown Surgery

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I gave it a 1 because the service is really bad and they don't pick up the phone.

— Helal A

Verified review (1567582) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. We are sorry that we have not provided a service to your expectations.
Overall, how was your experience of our service? Very poor