Portsdown Group Practices

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Always satisfied.

— Anna-marie C

Verified review (1567515) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Very well managed

This is a review for Crookhorn Surgery

Very well managed. Receptionist was available to ask questions. And able to book booster Covid, no problems at all.

— Anonymous

Verified review (1567503) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu Jab

This is a review for Kingston Crescent Surgery

I was in and out in 5 mins and the nurse was reassuring and cheerful. I didn't feel rushed at all. One small point having had my flu jab on Friday 2 days later I received a text saying my covid booster was due. Wouldn't it have been more time effective to do both at the same time? And it would have freed up more slots for others. Please make your terms and conditions concise. I've taken the time to give feedback. I don't expect to have to spend 10 mins reading T's and C's before I can submit it.

— Louise H

Verified review (1567501) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu jab

This is a review for Crookhorn Surgery

On time and professional, what else can be said. No problems at all.

— Sarah N

Verified review (1567499) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Great service.

— Colin M

Verified review (1567498) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Couldn’t be any better

This is a review for Cosham Park House Surgery

Any time I’ve had to visit the surgery from the doctors to receptionists are always pleasant, helpful, they listen and I don’t think it could be improved because couldn’t be any better.

— Graham C

Verified review (1567497) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent experience

This is a review for Cosham Park House Surgery

They are as helpful as possible at the reception.

— Ian E

Verified review (1567496) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant service

This is a review for Cosham Park House Surgery

Brilliant service. Very efficient and friendly service.
Couldn’t ask for more.

— Claire J

Verified review (1567493) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Brilliant nurse

This is a review for Kingston Crescent Surgery

I was happy as my waiting time was excellent and nurse brilliant.

— Enda B

Verified review (1567492) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Lovely staff and a clean welcoming place

This is a review for Somerstown Surgery

I wrote my flu jab appointment down wrong, but the lovely receptionist manage to still fit me in on the day I turned up. The nursing staff are very friendly.

— Nicola T Nicola T works at Portsmouth UNiversity as Technician

Verified review (1567491) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback we are pleased we were able to still fit you in.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Flu Jab

This is a review for Cosham Park House Surgery

Flu jab dealt with efficiently and in a timely manner.
The Healthcare Professional was polite and chatty.

— Anonymous

Verified review (1567490) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu vaccination

This is a review for Kingston Crescent Surgery

The wait to be seen was short and the nurse giving the injection was friendly and efficient. As I have a problem getting through to the surgery for any other reason I used the opportunity to make an appointment for a diabetes review which is due. Now I know I have a face to face appointment I shall be able to ask diabetes related questions that I have been unable to ask for some time.

— Jean C

Verified review (1567489) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Booking in service very good

This is a review for Cosham Park House Surgery

Very efficient and helpful, booking in service very good.

— Nigel T

Verified review (1567485) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Extremely knowledgeable

This is a review for Somerstown Surgery

The practitioner who dealt with me was extremely knowledgeable and answered all of my questions.

— Stephen B

Verified review (1567483) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback we will share this with our team.

Overall, how was your experience of our service? Very good

Prompt face to face examination

This is a review for Cosham Park House Surgery

I was referred to this Surgery with abdominal pain, I found the staff and the Doctor both helpful and thorough and was extremely satisfied with the service and very grateful for a prompt face to face examination.

— Michael J Michael J works at Serco as electronics engineer

Verified review (1567479) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Kingston Crescent Surgery

Dr Safgar was excellent, reassuring, professional and answered all questions well. I felt very confident in her ability to find out what to do and to explain any outcomes at the appointment. She was very clear about the examination and asked permission for more invasive examination. She also told me what to do in case of needing more treatment, and to make sure I get the best advice/other.

— Alida B

Verified review (1567478) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Really helpful

This is a review for Cosham Park House Surgery

I come to see the nurse on Tuesday and she was really helpful to me.

— Julie F

Verified review (1567477) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

I was seen very quickly

This is a review for Cosham Park House Surgery

I was seen very quickly and the staff very friendly, overall satisfied.

— Stephen H

Verified review (1567475) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu jab

This is a review for Cosham Park House Surgery

Had an appointment at 9:12 and arrived early. Went straight in because other people had not turned up for their appointment. The surgery has a good system with appointments rather than just turn up so it’s a real shame that people can not be bothered either to turn up or cancel their appointment.

— Daphne N

Verified review (1567471) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Somerstown Surgery

Friendly efficient service.

— Eilene M

Verified review (1567468) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient