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Portsdown Group Practices

Excellent rating from 16,931 reviews across 6 locations

5 out of 5 stars

+ 685 reviews from 3rd party sources. 17616 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Review from Google

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Friendly, Speedy and efficient visit. Was so nice to be in and out and not waiting for ages to be seen

— Tracy Cox

T366169 Review left 4 months ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for your 5 star rating. We are pleased we are providing a service to your expectations.

ECG

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Only took a couple of minutes to do & it was sent electronically to a doctor for review & answered straightaway.

— Anonymous

Verified review (2357535) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Tetanus vaccination

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very welcoming.

— Anonymous

Verified review (2357500) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars

This is a review for Somerstown Surgery

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Very fast and re-assuring service

— John Ling

T366165 Review left 4 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you.

Very efficient

5 out of 5 stars

This is a review for Crookhorn Surgery

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Was well overdue and annual check up and had to have full bloods, pressure etc taken. Nurse was very friendly and very efficient and made me feel at ease. Very nice session considering I hadn’t been to the doctors in nearly 9 years.

— Daniel R

Verified review (2357496) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

That is great, I am glad all went well. Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars

This is a review for Somerstown Surgery

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Always excellent treatment

— Maria

T366166 Review left 4 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you.

Review from Google

5 out of 5 stars

This is a review for Somerstown Surgery

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Staff were very friendly and reassuring

— Tina Adams

T366167 Review left 4 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for taking the time to provide such positive feedback.

Review from Google

4 out of 5 stars

This is a review for Somerstown Surgery

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Apart from a slight delay on appointment times everything was fine, easy check in and the removal of a whole arm full of blood

— Philip Russell

T366168 Review left 4 months ago
This review complies with Google's policies.

Reply from Somerstown Surgery

Thank you for taking the time to provide your comments.

Stress-less visit

5 out of 5 stars

This is a review for Somerstown Surgery

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Medic I saw was thorough, very informative and reassuring!

— Louise P

Verified review (2357491) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.
Overall, how was your experience of our service? Very good

Paulsgrove Surgery - My husband was in a lot of pain

1 out of 5 stars

This is a review for Paulsgrove Surgery

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My husband has a lot of problems with his health and was not happy about waiting so long for someone to get back to us so had to take him to A&E he was in lot of pain and could not walk was not happy about this as he has so many problems he need
to be seen

— Brian P

Verified review (2357487) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback, I am sorry to hear this happened. Primary care is not considered an urgent service, so A&E may have been the best place to go if he was in extreme pain. I hope you were able to get the service needed.
Overall, how was your experience of our service? Very poor

Blood test

5 out of 5 stars

This is a review for Somerstown Surgery

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Nurse was very friendly and polite. No problems.

— James M

Verified review (2357485) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your comments.
Overall, how was your experience of our service? Very good

Very good, very helpful and very supportive

5 out of 5 stars

This is a review for Somerstown Surgery

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The nurses are very good, very helpful and very supportive - they know what they are doing.

— David G

Verified review (2357484) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. I am pleased that you find our staff helpful and supportive.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery - Nurse

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse cleaned my wound throughly in the morning, in the afternoon the dressing was falling off.

— Charles H

Verified review (2357480) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very friendly staff, appointment on time, clean safe environment.

— Jag Jethwa

T366170 Review left 4 months ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for your 5 star rating and positive comments. We are pleased we are providing a service to your expectations.

Blood pressure check

5 out of 5 stars

This is a review for Paulsgrove Surgery

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This is a lovely surgery - appointment on time and friendly staff.

— Janet H

Verified review (2357474) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you.
Overall, how was your experience of our service? Very good

Great service

5 out of 5 stars

This is a review for Crookhorn Surgery

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I popped into the surgery as I had received reminders about the flu vaccine. The reception staff listened and offered me an appointment at Crookhorn that day. I was very impressed.

— Helen C

Verified review (2357473) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Awesome, thank you for taking the time to leave feedback.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Excellent service health advisor friendly and talked me everything

— Roy George

T366171 Review left 4 months ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide your positive comments.

Review from Google

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Good service by nice staff on time.

— Nicholas Green

T366172 Review left 4 months ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such positive feedback.

Very, very helpful and friendly

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Couldn't be more helpful.

— Janice H

Verified review (2357471) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you.
Overall, how was your experience of our service? Very good

Kingston Crescent Surgery - Not satisfied

2 out of 5 stars

This is a review for Kingston Crescent Surgery

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I came in for a consultation due to cough with blood in my phlegm. I have 2 weeks cough already. Although the practitioner did listen on my chest, just bypassed that my complaint of cough with blood in my phlegm and fever. Granting it was for your assessment like that but will you not ask to submit a sputum culture? Will you just say that it was all normal without any definitive investigation? Is that the level of preventive care the UK can offer? No wonder the A&E is saturated because some of these people don’t take patients complaint seriously

— Anonymous

Verified review (2357468) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback, unfortunately as you have left this feedback anonymously I am unable to look into it. Please email us on [email protected].
Overall, how was your experience of our service? Poor