Portsdown Group Practices

Recent appointment

This is a review for Kingston Crescent Surgery

Ultra efficient.

— Paul T

Verified review (1567410) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Kingston Crescent Surgery

I was given a 1 minute slot. Arriving several minutes earlier. Met by quite a miserable older receptionist quite abrupt and off putting. Almost 1 hr later I was called up, surprisingly to be seen by a doctor, ( surprised as it seemed a little over kill to have a doctor giving me simple injections) just wondering why?

— Gavin W

Verified review (1567404) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We use a mix of clinicians during our immunisation clinics and this will generally include at least one GP, as some clinicians cannot give an immunisation without a GP being presence for compliance.

Overall, how was your experience of our service? Neither good nor poor

Recent experience

This is a review for Kingston Crescent Surgery

The nurse was very good.

— John M

Verified review (1567405) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Blood test

This is a review for Kingston Crescent Surgery

My appointment for blood test, on time and painless!

— John W

Verified review (1567402) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Made me feel comfortable

This is a review for Crookhorn Surgery

Friendly staff. Made me feel comfortable. Offered flu jab whilst I was there which meant I didn't have to visit again.

— Anonymous

Verified review (1567401) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was to book my 3rd covid injection, all very helpful.

— Jean W

Verified review (1567399) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Appointment

This is a review for Cosham Park House Surgery

Always made to feel that you matter from the reception staff.

— Rosemarie B

Verified review (1567400) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Cosham Park House Surgery

Check in system is very good, save waiting time.

— Dao L

Verified review (1567396) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Prompt and efficient

This is a review for Kingston Crescent Surgery

Very prompt and efficient.

— Suprava G

Verified review (1567397) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Good service

This is a review for Crookhorn Surgery

It's just being honest, I think it's awful how we think the worst, NHS is good service, most people need to see what the half the world has in.

— Andrew D

Verified review (1567394) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Somerstown Surgery

This is a review for Somerstown Surgery

I only had a short wait before I was called.

— David H

Verified review (1567395) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Crookhorn Surgery

Rushed appointment, didnt feel like the female nurse/doctor had any time to listen to me, wanted to ask a couple of other questions and she told me to book another appointment.

— Anonymous

Verified review (1567393) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that you felt rushed during your appointment, however it should be one issue per appointment, and the clinician will advise a further appointment is required if there is not enough time to cover everything you need to discuss. You can request a double appointment if you are aware that you need to discuss a few issues.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very satisfied

This is a review for Crookhorn Surgery

Always quick and easy, very satisfied.

— Michael D

Verified review (1567392) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Very helpful

This is a review for Kingston Crescent Surgery

Because your people at the doctor surgery are very helpful.

— Shireen F

Verified review (1567390) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Lovely staff

This is a review for Kingston Crescent Surgery

Lovely staff, relaxed atmosphere.

— Ronald C

Verified review (1567388) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Kingston Crescent Surgery

Very Polite and Professional.

— Mary S

Verified review (1567389) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Recent experience

This is a review for Crookhorn Surgery

Good service.

— Karachwg D

Verified review (1567387) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Paulsgrove Surgery

I set up an appointment for a blood test which I went to with no problems, the staff there was very nice and very helpful.

— Craig B

Verified review (1567386) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you your kind feedback.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Kingston Crescent Surgery

Staff and nurse I saw were very pleasant, in and out very quickly.

— Shane C

Verified review (1567385) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent Appointment

This is a review for Cosham Park House Surgery

Efficient reception. Nurse who gave job was very friendly, answered my questions about side effects of vaccine etc, very professional.

— Jonathan M

Verified review (1567384) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good