Portsdown Group Practices

Flu jab

This is a review for Somerstown Surgery

Flu jab - literally in and out in minutes.

— Roger I

Verified review (1566907) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick clean service

This is a review for Crookhorn Surgery

Very pleased with service, polite and helpful.

— Anonymous

Verified review (1566895) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Flu jab

This is a review for Kingston Crescent Surgery

Smooth and friendly.

— Malcolm C

Verified review (1566886) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant experience overall

This is a review for Somerstown Surgery

I had an appointment for a regular flu jab. The nurse saw me as soon as I arrived and also did a quick blood pressure test while I was there.
Very pleasant experience overall.

— Anonymous

Verified review (1566885) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kind and pleasant

This is a review for Cosham Park House Surgery

Although a little late being treated, the nurse was very kind and pleasant. Changed my leg dressing and cleaned the ulcer.

— Ivy M

Verified review (1566880) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The nurse was great

This is a review for Somerstown Surgery

The nurse was great and offered me the flu jab as well as a smear. I booked my appointment online which was ok for me but does not suit everyone.

— Caroline G

Verified review (1566864) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

GP professional but friendly

This is a review for Somerstown Surgery

All good, minimal waiting time, GP professional but friendly.

— Lori B

Verified review (1566852) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Straight in, no waiting around

This is a review for Crookhorn Surgery

Straight in, no waiting around. Saw the nurse, professional and friendly.

— Anonymous

Verified review (1566847) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very quick

This is a review for Cosham Park House Surgery

Went for flu jab and was offered MMR at same time. Was in and out in 10 minutes. Very quick.

— Anonymous

Verified review (1566837) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely nurse

This is a review for Somerstown Surgery

I saw the practice nurse who was absolutely lovely and dealt with my appointment most professionally.

— Lyn M

Verified review (1566826) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind words that we will share with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Very good.

— Joan P

Verified review (1566825) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Crookhorn Surgery

I felt my recent visit and appointment was both simple and swift. Staff were available to answer questions and point me in the right directions, politely.

— Eric J

Verified review (1566823) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu Jab

This is a review for Kingston Crescent Surgery

Used the self check in system, sat down and a few seconds I was called in to see the nurse for my Flu jab, the nurse was very good, could not fault the surgery as usual.

— Julie T

Verified review (1566816) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent experience

This is a review for Kingston Crescent Surgery

It was handled with alacrity….

— Richard L

Verified review (1566812) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Arrived at given time, checked in and waited to be called in, only saw the nurse to talk to. In and out in about 5-10 mins.

— Anonymous

Verified review (1566808) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind words that we will share with our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I felt safe

This is a review for Kingston Crescent Surgery

I was seen very quickly and I felt safe.

— Anonymous

Verified review (1566802) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test and Flu jab

This is a review for Cosham Park House Surgery

The blood test and Flu jab were done in the utmost professionalism, the 2 nurses were very polite and were excellent for both procedures.

— Anonymous

Verified review (1566800) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Annual Flu jab and Tetanus booster.

This is a review for Cosham Park House Surgery

Appointment on time with speedy action. No excessive waiting about.

— Anonymous

Verified review (1566786) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Routine appointment

This is a review for Paulsgrove Surgery

Very efficient and pleasant treatment.

— Anne R

Verified review (1566781) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for providing your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu jab Appointment

This is a review for Crookhorn Surgery

Had appointment for flu jab. Young nurse was extremely polite and on time. Very straightforward from booking to completion.

— Hilary S

Verified review (1566780) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient