Portsdown Group Practices

Prompt response

This is a review for Kingston Crescent Surgery

Having visited a pharmacy in Purbrook and prescribed penicillin that I had a reaction to, the doctor at Kingston Crescent called me and asked me to attend the surgery. They very quickly re prescribed the right penicillin for me - very pleased.

— Anonymous

Verified review (2357467) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback, I am glad it was sorted in the end.

Overall, how was your experience of our service? Very good

Meds Review

This is a review for Kingston Crescent Surgery

This was a scheduled call to discuss my prescribed medication. Very useful call and we were able to remove two items that were no longer required.

— Jennifer D

Verified review (2357466) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Amazing Doctor!

This is a review for Kingston Crescent Surgery

I have been dealing with ongoing flu symptoms for roughly five weeks. I have reached my final straw today and booked an appointment. I was greeted by Dr Vickers who was just so lovely. She took her time, was really sympathetic and thorough and I have walked away this time with an actually diagnosis and medication to take. Thank you Dr Vickers so being so attentive.

— Kelsey B

Verified review (2357458) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave such lovely feedback.

Overall, how was your experience of our service? Very good

Steroid injection

This is a review for Kingston Crescent Surgery

Friendly and efficient.

— Patrick O

Verified review (2357457) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery - Terrible place

This is a review for Kingston Crescent Surgery

Useless unhelpful not understanding leave you days without meds as they dont make repeat prescription to your new dose impersonal never see same person twice dont listen

— Lesley D

Verified review (2357456) Review left 3 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

I am sorry to hear that, if you would like us to investigate, please email us on [email protected].

Overall, how was your experience of our service? Very poor

Vaccine

This is a review for Kingston Crescent Surgery

We were given all the information we needed about our trip abroad and the vaccinations required and the nurse was very pleasant and informative.

— Anonymous

Verified review (2357455) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Referral

This is a review for Crookhorn Surgery

Very impressed with treatment and speed of referral to hospital.

— Peter E

Verified review (2357451) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

Contacted Anima and within 5 minutes of submitting it a GP phoned me, sorted a precription and had it sent to my local pharmacy, fsntastic service.

— Kevin Amis

T366182 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such positive feedback.

Review from Google

This is a review for Kingston Crescent Surgery

Had a steroid injection was put at ease and it was painless

— Maria

T366183 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide a 5 star review. We are pleased that we are providing a service to your expectations.

Super Service

This is a review for Crookhorn Surgery

Dealt with fast and efficiently.

— Kim P

Verified review (2357441) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Blood pressure check

This is a review for Crookhorn Surgery

Friendly and efficient.

— Lindsay C

Verified review (2357432) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Friendly and very informative diabetic review

This is a review for Kingston Crescent Surgery

Diabetic review was carried out efficiently, the nurse was friendly and very informative.

— Anonymous

Verified review (2357426) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Feedback for thumb joint cortisone injection

This is a review for Kingston Crescent Surgery

Professionally administered. But more after-care advice would have been helpful. It may be that practitioner assumed it was not needed as I've had one before. But I think this should be standard for every cortisone injection

— Carolyn L

Verified review (2357419) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback, we will take this on board.

Overall, how was your experience of our service? Good

Blood test

This is a review for Kingston Crescent Surgery

Nurse was very polite and friendly. No problem with the blood test.

— James M

Verified review (2357417) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Great experience

This is a review for Kingston Crescent Surgery

Thank you Dr. Nicholson for treating me, I'm now well in myself thanks to your support

— Anonymous

Verified review (2357416) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Seen very quickly

This is a review for Kingston Crescent Surgery

I was seen very quickly and very professionally

— David B

Verified review (2357415) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Crookhorn Surgery

Very helpful assistance from the receptionist sorting out the procedures the chemist should take to request a suitable alternative when they can't source the requested repeat prescription item.

— Richard Lewis

T366187 Review left 4 months ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Breathing test

This is a review for Kingston Crescent Surgery

I can’t praise the nurse I saw enough, she was so professional and so friendly

— April W

Verified review (2357411) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Joan Measor

T366184 Review left 4 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your 5 star review.

Blood test

This is a review for Kingston Crescent Surgery

All staff very good

— Anonymous

Verified review (2357408) Review left 4 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient