Portsdown Group Practices

My experience

This is a review for Somerstown Surgery

Lack of communication with the receptionist.. I will be making a formal complaint in disgusted with cosham surgery

— Maureen R

Verified review (1565848) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. Please do contact via [email protected] to enable us to investigate your concerns.

Overall, how was your experience of our service? Very poor

Appointment

This is a review for Kingston Crescent Surgery

Doctor put me at ease.

— Malcolm J

Verified review (1565847) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Helpful and courteous

This is a review for Cosham Park House Surgery

We were seen very quickly and the staff were very helpful and courteous.

— Susan J

Verified review (1565846) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

It was ok, efficient.

— John C

Verified review (1565843) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for this feedback.

Overall, how was your experience of our service? Good

Lovely staff

This is a review for Kingston Crescent Surgery

The service was quick and efficient, lovely staff and in and out in about 3 mins. Thank you.

— Anne K

Verified review (1565844) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent experience

This is a review for Kingston Crescent Surgery

I was dealt with, quickly and effectively.

— Sheila B

Verified review (1565845) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

The only downside is the telephone system and an inability to speak to anyone.

— Michael C

Verified review (1565842) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Had my flu Jab. Over in a jiffy. No queue.

— Christopher F

Verified review (1565841) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Crookhorn Surgery

Flu jab done on time.

— Trevor P

Verified review (1565840) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Seen to very promptly

This is a review for Crookhorn Surgery

Was seen to very promptly, nurse made sure I was well and comfortable before injection was carried out.

— Michelle J

Verified review (1565839) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Somerstown Surgery

Fast and efficient.

— Zara J

Verified review (1565837) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

Efficient and helpful

This is a review for Kingston Crescent Surgery

Staff very efficient and helpful.

— Anonymous

Verified review (1565838) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Recent appointment

This is a review for Crookhorn Surgery

Very efficient process.

— Jamie B

Verified review (1565835) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Fabulous nurse

This is a review for Somerstown Surgery

The nurse was fabulous.

— Emma S

Verified review (1565834) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

Somerstown Surgery

This is a review for Somerstown Surgery

Very nice staff.

— Anonymous

Verified review (1565830) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

My visit was very good

This is a review for Kingston Crescent Surgery

My visit was very good as always, staff friendly, thanks.

— David M

Verified review (1565827) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Like.

— Istvan V

Verified review (1565825) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Recent Appointment

This is a review for Kingston Crescent Surgery

The doctor considered the problem - a very painful "lump" on my back- an unusual case and arranged a further appointment with Adam Taylor, this resulted in an appointment at St Mary's for further investigations on 19 October.

— Keith M

Verified review (1565749) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Covid jab

This is a review for Kingston Crescent Surgery

Went for my Covid jab, very professional, the staff were friendly and helpful, everyone was happy.

— Anonymous

Verified review (1565727) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The service was first class

This is a review for Somerstown Surgery

The service was first class at Somerstown, as it always is from all members of staff.

— Anonymous

Verified review (1565724) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient