Portsdown Group Practices

Diabetic Clinic and flue jab

This is a review for Crookhorn Surgery

Excellent and helpful service given by all the doctors and staff, thank you.

— Anonymous

Verified review (1565062) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Somerstown Surgery

Very good.

— Michael D

Verified review (1565061) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Cosham Park House Surgery

Good service, very clean helpful and understanding, the NHS are the best, thank you very much.

— Maria S

Verified review (1565060) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Good experience, came for flu jab, nurse was very nice, explained and asked relevant questions. Was able to answer my questions.

— Ann H

Verified review (1565059) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My appointment 4 weeks ago

This is a review for Kingston Crescent Surgery

I was seen by doctor after raised blood pressure in surgery. Good initially but although I was told I had a heart murmur and would need an exray and ECG and heart scan I have only had ECG and heard nothing since.

— Sonia H

Verified review (1565058) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Please contact the surgery to ensure that all of your tests are completed.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Very good.

— Anonymous

Verified review (1565057) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

This is a review for Somerstown Surgery

Always welcoming and efficient.

— Graeme C

Verified review (1565056) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Quick and efficient

This is a review for Somerstown Surgery

Bloods were taken quickly and efficiently.

— John N

Verified review (1565052) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your positive feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely doctor

This is a review for Cosham Park House Surgery

It was very quick, lovely doctor.

— Brenda F

Verified review (1565047) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I think it ok when I went to the doctor's and the service I got was really good on the day but I still think it hard to get an appointment and to get face to face appointment still.

— Donna V

Verified review (1565045) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Stressful!

This is a review for Cosham Park House Surgery

Just for the surgery to answer the phone is stressful!! Reserve at least half a day to just get through on the phone, then prepare for a three week wait for an appointment! The phone lines will drive you to distraction!??

— Lynda M

Verified review (1565043) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We will share your experience with our team.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

First class treatment.

— Lawrence C

Verified review (1565042) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Heart review

This is a review for Kingston Crescent Surgery

The Doctor I saw was very nice. He talked through everything about my condition. And was very thorough with everything.

— Valerie C

Verified review (1565036) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Somerstown Surgery

Seen on time, cheerful and efficient staff. Good experience all round.

— Anonymous

Verified review (1565035) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your positive feedback, we are pleased we have provided a service to your expectations..

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Had my fly jab and only waited a few minutes to get it.

— Angela W

Verified review (1565033) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent appointment

This is a review for Kingston Crescent Surgery

Didn't have any hassle or long waiting time.

— Anonymous

Verified review (1565031) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Flu jab

This is a review for Cosham Park House Surgery

The overall service for practice initiated services continues to be excellent and is in marked contrast to the lack of responsiveness to patient initiated contacts.

— John F

Verified review (1565028) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very polite and professional

This is a review for Kingston Crescent Surgery

Very polite and professional, always willing to help you in these difficult times.

— David S

Verified review (1565026) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Good service

This is a review for Cosham Park House Surgery

Always been seen when turned up with problem, good service.

— Mark I

Verified review (1565025) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Seen quickly

This is a review for Cosham Park House Surgery

Only went for a flu vaccination, was seen quickly.

— Anonymous

Verified review (1565022) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good