Portsdown Group Practices

Appointment

This is a review for Crookhorn Surgery

Once in the surgery the service is good but the telephone service is too long and difficult.

— Terence C

Verified review (1565023) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I think you have improved. Keep it up, thanks.

— Kelvin P

Verified review (1565021) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Very pleasant experience

This is a review for Cosham Park House Surgery

Very pleasant experience, quick and friendly service.

— Ernest J

Verified review (1565020) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Quick and efficient

This is a review for Cosham Park House Surgery

Very quick and efficient service.

— Anonymous

Verified review (1565018) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Lovely and very efficient

This is a review for Kingston Crescent Surgery

I was taken in on time was seen by Rachel and she was lovely and very efficient.

— Heather W

Verified review (1565019) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

In and out in no time

This is a review for Kingston Crescent Surgery

My appointment was on time and I was in and out in no time.

— Diane B

Verified review (1565016) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Nice doctors too.

— Anonymous

Verified review (1565017) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Recent Appointment

This is a review for Kingston Crescent Surgery

Got sent to Cosham surgery and the doctor was great.

— Nathan S

Verified review (1565015) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Very helpful

This is a review for Cosham Park House Surgery

Did not want long and very helpful.

— Karina R

Verified review (1565014) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Polite and efficient

This is a review for Kingston Crescent Surgery

As the staff/nurses were very polite and efficient.

— Victoria S

Verified review (1565012) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Helpful and explained everything

This is a review for Cosham Park House Surgery

The nurse I saw was very helpful and explained everything.

— Tina S

Verified review (1565013) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

The nurse was very kind

This is a review for Kingston Crescent Surgery

The nurse was very kind and informative.

— Anonymous

Verified review (1565011) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Cosham Park House Surgery

My fault l came for my flu jab a day early. Your receptionist was very understanding and l was able to have my jab there and then. In and out quickly. Thank you.

— Anonymous

Verified review (1565010) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Paulsgrove Surgery

I was pleased with the surgery, I had an appointment and seen by the Doctor the same day.

— Anonymous

Verified review (1564946) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback. We will share this with our team.

Overall, how was your experience of our service? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The nurse was kind

This is a review for Paulsgrove Surgery

I attended for my B12 and blood test, the nurse was kind and very nice, the receptionist was welcoming too.

— Anonymous

Verified review (1564941) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to reply to this feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood suger

This is a review for Crookhorn Surgery

Had blood sugar test and others, professional staff and was not kept waiting.

— Roy G Roy G works at N/A as Retired

Verified review (1564874) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Came in for a blood, test tried to book appointment for flu jab, arranged immediately, also had another booster at the same time and got to see a doctor so all good really.

— Anonymous

Verified review (1564840) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Appointment

This is a review for Cosham Park House Surgery

It feels impossible to get help from the doctors surgery at the moment without using a computer & I am not very good at it. It wasn't a face to face appointment, it was by the phone & took longer than the original prediction to be spoken to. The doctor had no knowledge of the condition being diagnosed previously,

— Teresa R

Verified review (1564789) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that we do not provide a service to your expectations, we will share this with our team and take learning.

Overall, how was your experience of our service? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Cosham Park House Surgery

Good service, thank you.

— Anonymous

Verified review (1564788) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Somerstown Surgery

The staff was polite and empathetic. Amazing service.

— Anonymous

Verified review (1564787) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your positive feedback, we are pleased we have provided a service to your expectations.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient