Portsdown Group Practices

My health plan

This is a review for Paulsgrove Surgery

It was very interesting with good advice and good guidance for a weight reducing program.

— Stella K

Verified review (1563780) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are pleased you are happy with the service.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly, respectful

This is a review for Somerstown Surgery

Friendly, respectful, disciplined and committed staff. Very clean environment.

— Adaobi O

Verified review (1563773) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for these kind comments.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I think that that was fair in my opinion.

— Julie W

Verified review (1563772) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Appointment

This is a review for Somerstown Surgery

Because, since Hanway surgery finished I haven't been able to see a doctor or been able to get an appointment, or a phone call,, only DVLA medical with a doctor I never knew or he knew me, my partner says I have sleep apnea so I'm hoping to hear now you have heard from me.

— Patrick F

Verified review (1563771) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. Please contact the surgery via eConsult or telephone to arrange a routine appointment to discuss any medical issues.

Overall, how was your experience of our service? Neither good nor poor

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Fast and efficient.

— Susan N

Verified review (1563770) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Treatment given at the time was o.k. But it did not work, it made it worse. It has spread. Tried to get another appointment with no luck and no all from e consult.

— Gordon V

Verified review (1563767) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Sometimes a diagnosis can be trial an error, please contact the surgery to arrange a consultation.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lower abdomen pain

This is a review for Somerstown Surgery

I was seen not long after given appointment time. My abdomen was felt over a large area and pertinent questions asked. I was given the option of which treatments to use.

— Alida B

Verified review (1563764) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for this feedback, we are pleased you are happy with the service provided.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience was good

This is a review for Paulsgrove Surgery

My experience was good, the staff were very helpful and polite, I needed reassurance on something and they were happy to help.

— Mandy T

Verified review (1563759) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are pleased you are happy with the service and will share this with our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Professional and polite.

— Roger P

Verified review (1563758) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Somerstown Surgery

Blood test was no problem as usual plus I was offered the flu jab whilst I was there

— Marier W

Verified review (1563750) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for this feedback, we are pleased you are happy with the service provided.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Crookhorn Surgery

Always greeted by professional receptionists ......and are so helpful.

— Carol P

Verified review (1563747) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick, easy and friendly

This is a review for Somerstown Surgery

Quick, easy and friendly staff. Especially the great nurse I saw.

— Adrian H Adrian H works at Securitas as Security officer

Verified review (1563746) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for this feedback, we will share this with our staff.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

The doctor assessed my treatment following an examination. I was then prescribed tablets to see if that relieves the pain.

— David W

Verified review (1563727) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Terrible. Couldn’t get an appointment for my 3 year old daughter & still waiting to be in contact after I got told I would hear back by Monday morning… yet I’m still waiting!! Wouldn’t advise anyone to use this doctors surgery.

— Mollie B

Verified review (1563718) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Please contact directly via [email protected] to enable us to investigate and provide you with our findings.

Overall, how was your experience of our service? Very poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood pressure check

This is a review for Cosham Park House Surgery

Had follow up blood pressure check and while there was given tetanus and MMR booster jabs.

— Michael B

Verified review (1563715) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

This is a review for Kingston Crescent Surgery

Responded very quickly for my needs.

— Anonymous

Verified review (1563706) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Seen on time

This is a review for Kingston Crescent Surgery

Seen on time and very efficient.

— Frederick L

Verified review (1563702) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Recent experience

This is a review for Kingston Crescent Surgery

It was scheduled and on time. The staff were friendly and explained what it was for perfectly clear for me to understand.

— Anonymous

Verified review (1563701) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Good

Seen promptly

This is a review for Crookhorn Surgery

I arrived and was seen promptly, I didn't feel rushed or uncomfortable in any way and had a good discussion with the nurse.

— Anonymous

Verified review (1563699) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Very pleased and polite.

— Steven L

Verified review (1563697) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for this feedback.

Overall, how was your experience of our service? Very good