Portsdown Group Practices

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

No problem.

— John W

Verified review (1563632) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Very polite

This is a review for Cosham Park House Surgery

Very good. Very polite.

— Anthony C

Verified review (1563633) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Recent experience

This is a review for Kingston Crescent Surgery

Very efficient and helpful.

— Alison B

Verified review (1563631) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service? Very good

Recent experience

This is a review for Cosham Park House Surgery

Acted very quickly.

— Susan C

Verified review (1563630) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Very good

Staff are very polite

This is a review for Somerstown Surgery

Self check in system was very simple and the staff are very polite.

— Stephen F

Verified review (1563629) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for this kind feedback.

Overall, how was your experience of our service? Very good

Somerstown Surgery

This is a review for Somerstown Surgery

Because of not ever being able to see a doctor or make an appointment.

— Donna G

Verified review (1563628) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. We are sorry that we are not providing a service to your expectations, we constantly review what we offer and are making changes where we can.

Overall, how was your experience of our service? Poor

Friendly and kind

This is a review for Crookhorn Surgery

The nurse that I saw was very friendly and kind.

— Amanda H

Verified review (1563627) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

Appointment

This is a review for Cosham Park House Surgery

Just ok.

— Rachael B

Verified review (1563626) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service? Good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Extremely difficult to get appointment, tried for 2 weeks before getting emergency appointment.

— Anonymous

Verified review (1563624) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We constantly review the appointments available, with the limited resources available to us and make changes where possible.

Overall, how was your experience of our service? Poor

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Nearly 50% of patients in the reception area did not have masks and were not challenged when they went to reception.
When I had my appointment with the doctor ref my ear, I was told they do not provide a service for ears and that I would need to book an appointment at another surgery which cost £75.00, if the doctors did not provide a service why did they not advise when I spoke on the telephone? This would have saved both parties time.

— Stephen L

Verified review (1563623) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. Due to Government guidelines we can no longer enforce the wearing of face masks. We are sorry that you were not given the correct information and your appointment was a waste of time.

Overall, how was your experience of our service? Neither good nor poor

Recent appointment

This is a review for Paulsgrove Surgery

The lady who took a blood sample was good at putting you at ease and good at distraction too.

— Anonymous

Verified review (1563622) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback which we will share with the team.

Overall, how was your experience of our service? Very good

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

The staff is kind.

— Anonymous

Verified review (1563619) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Good

Surgery review

This is a review for Kingston Crescent Surgery

All staff and doctors and nurses are very nice and warm people, they listen and do their best to help you out, they care about their patients as I’ve found out many times. They are open to all questions, the covid 19 did not stop these brave people from doing their job, a round of applause they all deserve.

— Andre C

Verified review (1563217) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent Experience

This is a review for Paulsgrove Surgery

This person left a star rating but no comment.

— Anonymous

Verified review (1562668) Review left 4 years ago
This review was collected via QR code.

Reply from Paulsgrove Surgery

Thank you for your feedback .

Overall, how was your experience of our service? Good

B12 injection

This is a review for Paulsgrove Surgery

I found them very good and efficient.

— Albert B

Verified review (1562657) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback .

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Test

This is a review for Somerstown Surgery

Quick, efficient and friendly.

— Stanley M

Verified review (1562520) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for this kind feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Grateful!

This is a review for Kingston Crescent Surgery

Father in law was suffering with breathlessness. Received a full check by the doctor and sent to hospital for an X-ray. On the back of this, fluid of his lungs was detected and treated accordingly.

— Anonymous

Verified review (1562506) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test was needed to have a prolia injection

This is a review for Kingston Crescent Surgery

Was able to get a blood test done, I was happy with how it went and I was able to get my prescription so could order the injection needed.

— Gloria M

Verified review (1562485) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent response

This is a review for Crookhorn Surgery

Excellent response and consultation. I am very satisfied with her professionalism and knowledge. Further referral to neurology and my tests were also timely requested. Overall, a very good experience of consultation.

— Anonymous

Verified review (1562479) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Professional

Appointment

This is a review for Paulsgrove Surgery

This person left a star rating but no comment.

— Anonymous

Verified review (1562463) Review left 4 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback .

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient