Portsdown Group Practices

ECG

This is a review for Crookhorn Surgery

I had an ECG and the nurse put me at my ease and was very friendly and pleasant.

— Anonymous

Verified review (2357322) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Tetanus jab

This is a review for Crookhorn Surgery

I only went for a tetanus jab, got there early and in minutes I was gone.

— Ian D

Verified review (2357320) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Perfect, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Helpful, friendly staff.

This is a review for Crookhorn Surgery

The staff at Crookhorn are friendly and helpful at all times. They are professional and reassuring. The only thing that lets the practice as a whole down, is the anima system. Fortunately I was able to complete a request with regards to my blood tests and Dr Gohil immediately responded and put my mind at rest. So good to be able to speak to a human bit a computer.

— Anonymous

Verified review (2357316) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback, as you have pointed out, Anima is very efficient and we have had an overwhelming amount of positive feedback.

Overall, how was your experience of our service? Very good

Visit for jabs

This is a review for Cosham Park House Surgery

Very helpful, friendly nurse for my jabs

— Anonymous

Verified review (2357311) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Visit to the surgery

This is a review for Crookhorn Surgery

Didn’t wait to long after my appointment time. Was very pleased with the doctor I saw, he took the time to listen to me and was very attentive. I wasn’t rushed. Overall, it was a pleasant appointment

— Lynette S

Verified review (2357309) Review left 4 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

I am glad you are happy with the service provided, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Cosham Park House Surgery

Always a great service from the Portsdown group practise, keep up the great work

— Martin W

Verified review (2355841) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Awesome, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Cosham Park House Surgery

Good reception and quick, professional service.

— Cam Jones

T365546 Review left 4 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Review from Google

This is a review for Cosham Park House Surgery

Quick, easy and very friendly with these type of anxious tests

— Steve Carter

T365547 Review left 4 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Thank you

This is a review for Cosham Park House Surgery

I just wanted to say thank you for the absolutely amazing support from one of your doctors Andrew Whittamore. I have never felt so well cared for and looked after. Truly amazing!

— Anonymous

Verified review (2355699) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you so much for leaving such lovely feedback, I have passed your feedback on to them.

Overall, how was your experience of our service? Very good

Phone review

This is a review for Cosham Park House Surgery

The person who called was very professional, friendly and understanding, and listened to all my concerns.

— Margaret C

Verified review (2355544) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Amazing, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Excellent

This is a review for Cosham Park House Surgery

Punctual, efficient, professional and friendly. A GP surgery as it should be.

— Anonymous

Verified review (2355438) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am very pleased to hear this, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Great service

This is a review for Cosham Park House Surgery

Excellent service. I saw a physiotherapist at 9 30. Had my toe dressing changed and blood taken in the afternoon. Got an appointment for X-ray, booked in a week's time. Great service, many thanks to all involved

— Bernard W

Verified review (2355158) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am so glad to hear that, that's great. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Telephone consultation

This is a review for Cosham Park House Surgery

The telephone consultation I had was excellent. The member of staff I spoke to was very efficient and answered any questions I had clearly and precisely. She was eager to help in any way she could. A very satisfactory conversation.

— Irene W

Verified review (2355147) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That is great to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Blood Test

This is a review for Cosham Park House Surgery

Prompt, efficient and professional service.
Consistently high standard from Karl Perry.

— Anonymous

Verified review (2355141) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for taking the time to leave feedback. I will pass your comments on.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Cosham Park House Surgery

The nurse very friendly and know her job.explaoned tge easy way to understand.

— Raymond Friggieri

T365030 Review left 4 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

That's great, thank you for taking the time to leave feedback.

Medical Request

This is a review for Cosham Park House Surgery

Seen promptly at desk. Happy, helpful receptionist.

— Anonymous

Verified review (2355133) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I head up there to get an appointment for vaccination, but it ended up taking vaccination in less than 10 minutes. Well done

— Abdelrahman A

Verified review (2355129) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Not good surgery

This is a review for Cosham Park House Surgery

My experience at your surgery has not been good at all. I’ll get refused to get seen. I spent more time down the walk-in Centre on what to do at my own surgery. I’ve got a learning disability. I struggle doing things and a surgery has policies on helping people with learning disabilities and I always get refused help. I find it absolutely disgusting and I found it embarrassing that you are asking people to leave a review when a lot of people have got the same feelings as me, you never get seen by a doctor, you have to struggle on your own, never mess around with people's health

— Rebecca J

Verified review (2355105) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback. We do ask for feedback from every person that has an appointment with us so that we can gather all feedback, not just positive.
I am sorry that this is happening, especially since we are having such good feedback around getting appointments since Anima came in. If you would like us to investigate, please do email us at [email protected]

Overall, how was your experience of our service? Very poor

Review from Google

This is a review for Kingston Crescent Surgery

This person left a star rating but no comment.

— Blue Monster

T360917 Review left 5 months ago
This review complies with Google's policies.

Reply from Kingston Crescent Surgery

Thank you for your 5 star review.

Review from Google

This is a review for Cosham Park House Surgery

Ports down group practice have done extremely well since implantation of new system
Thank you

— Sean Fegan

T357781 Review left 5 months ago
This review complies with Google's policies.

Reply from Cosham Park House Surgery

Amazing, thank you for taking the time to leave the feedback.