Portsdown Group Practices

Nice nursing staff

This is a review for Somerstown Surgery

Staff at the surgery were very helpful.

— Barrie W

Verified review (1555744) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of this GP practice? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Didn't wait long

This is a review for Paulsgrove Surgery

I didn't wait long, nurse was so lovely for help.

— Brenda F

Verified review (1555742) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, and lovely comments about the nurse you saw for your 'prompt' appointment!

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Blood test appointment

This is a review for Crookhorn Surgery

I received a text asking me to book a blood test. I did this online straight away, but when I got to my appointment I found out I should have fasted before the test. As everyones time was wasted, it looks appropriate for patients to be informed of this in the future!

— Keith C

Verified review (1555740) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Don't know

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Very helpful & patient.

— Raymond H

Verified review (1555739) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Very pleasant and friendly

This is a review for Kingston Crescent Surgery

Once I got an appointment the surgery was friendly and the doctor was very pleasant and friendly.

— Linda L

Verified review (1555737) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Excellent service

This is a review for Kingston Crescent Surgery

Had no problem making an appointment. I was seen on time and was treated with respect.

— Alan D

Verified review (1555736) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

All went well

This is a review for Crookhorn Surgery

I went for a blood test and was seen on time. Victoria took great care to ensure that the sample was taken with the minimum of discomfort to me.

— Lesley F

Verified review (1555735) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Visit To Doctor

This is a review for Cosham Park House Surgery

I was given a appointment time and was sen within 10 minutes of it, it was good to be seen by a doctor rather then have a telephone consultation.

— Anonymous

Verified review (1555734) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful

This is a review for Somerstown Surgery

Very helpful.

— Philip G

Verified review (1555733) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Booking service was fine, only criticism is that you are not told what type of blood test, ie fasting or non-fasting. Nurse practitioner that carried out the extraction was excellent in all aspects of the task.

— Wayne W

Verified review (1555732) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Excellent

This is a review for Kingston Crescent Surgery

Excellent.

— Paul B

Verified review (1555728) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Somerstown Surgery

This is a review for Somerstown Surgery

As I always find a good listener nice to talk to, putting me at ease while and doing the job, thank you.

— Patricia R

Verified review (1555727) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind words that we will share with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Appointment

This is a review for Somerstown Surgery

Having to wait when no one was there and the kids loitering on the stairs swearing, if young children had been around wouldn't be nice for them to hear all that.

— John H

Verified review (1555726) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are sorry that you experienced this and will share with the team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Follow up was excellent

This is a review for Cosham Park House Surgery

Had a home visit at short notice, Dr Moseley was very thorough and follow up was excellent.

— Olga K

Verified review (1555725) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

No pain

This is a review for Cosham Park House Surgery

Friendly efficient clean, no pain.

— Richard S

Verified review (1555724) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Appointment

This is a review for Paulsgrove Surgery

Had chest pains for a while, see my heart scan was fine so didn't even bother listening to my valves on my chest or nothing felt as if he wasn't interested.

— Samuel S

Verified review (1555723) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

We are really sorry to hear that you felt our clinician was not interested. Please contact the team on 023 9262 7765 to provide further details in order for us to investigate.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Excellent

This is a review for Cosham Park House Surgery

Nurse I saw was excellent.

— Lee B

Verified review (1555722) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Still don't understand what's going on with my body.

— Patricia A

Verified review (1555721) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Somerstown Surgery

This is a review for Somerstown Surgery

Very professional and caring.

— David G

Verified review (1555720) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Efficient and helpful

This is a review for Kingston Crescent Surgery

The nurse was very efficient and helpful.

— Sandra P

Verified review (1555718) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no