Portsdown Group Practices

Very happy

This is a review for Somerstown Surgery

Very good. Very happy with it.

— Jane H

Verified review (1555717) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

After a long absence, normal service resumed, as good as before.

— Carol M

Verified review (1555716) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Staff were kind and efficient.

— Malcolm B

Verified review (1555714) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

We are pleased to hear you found are staff to be kind and efficient - thanks for the review!

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Pleasant and friendly

This is a review for Paulsgrove Surgery

Staff were pleasant and friendly.

— Anonymous

Verified review (1555709) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Long wait times but respectful staff.

— Anonymous

Verified review (1555708) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Post Op Dressing change

This is a review for Somerstown Surgery

A routine visit to the practice nurse to have a post op check and dressing change. Everything went smoothly from arrival to leaving, no complaints or comments everything went ok.

— Anonymous

Verified review (1555700) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick and Friendly

This is a review for Crookhorn Surgery

A very pleasant surgery to visit. They did my annual blood test very efficiently.

— Karl G

Verified review (1555695) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Doctor consultation

This is a review for Kingston Crescent Surgery

When I need to see a doctor I have to explain my situation to a receptionist in order for them to make the decision to whether I need a call back from the doctor I feel that this system is wrong as the receptionist is not a doctor and its personal and should be between doctor and patient.

— Anonymous

Verified review (1555690) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you

This is a review for Kingston Crescent Surgery

On Friday I found my prescription had been stopped when I went to pick it up at the chemist but I went to the surgery late on, on a Friday and the receptionist was excellent and managed to sort it out for me and couldn't have been more helpful so I'd just like to mention this and say a big thank you to the lady and the GP who sorted it out. So again thank you!

— Anonymous

Verified review (1555677) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Nothing to complain about. Always very satisfied

This is a review for Crookhorn Surgery

I have been a patient at Crookhorn Surgery for many years and never had cause for complaint. Staff very polite and helpful and the Doctors are very supportive in time of need.

— Joyce J

Verified review (1555674) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Nothing to complain about

This is a review for Crookhorn Surgery

I have been a patient at Crookhorn Surgery for many years and never had cause for complaint.

— Joyce J

Verified review (1555672) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very efficient and helpful staff.

— Gary D

Verified review (1555661) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Thank you

This is a review for Kingston Crescent Surgery

Very good experience with Covid jabs, kind staff.
Still impossible to get an appointment to see a Doctor. Hours on the phone in huge queue and if you go into the surgery the reception staff won't give you an appointment. They just send you away saying you have to phone. This is not always convenient as I work during the relevant hours.

— Anne B

Verified review (1555657) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great

This is a review for Kingston Crescent Surgery

Was called in as soon as I got there. Checked in on the screen instead of waiting in the queue to do it with the receptionist, definitely saved me from standing around wasting the drs/nurses time by waiting for me. The lady i saw was great, very friendly and polite, very informative, helped massively. Solved the issue.

— Anonymous

Verified review (1555658) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

In and out with no problem

This is a review for Crookhorn Surgery

I was in and out with no problem, very efficient staff.

— Trevor J

Verified review (1555654) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and efficient manner

This is a review for Somerstown Surgery

Appointment dealt with on time and in a friendly and efficient manner.

— John T

Verified review (1555579) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Invited for a 10-year tetanus jab.

— Sandra B

Verified review (1555404) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick and professional

This is a review for Heyward Road Surgery & Practice

I was attended to well in a quick and professional manner.

— Martina G

Verified review (1555383) Review left 4 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Many thanks for the feedback and 5 star review!

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

According to plan

This is a review for Crookhorn Surgery

Went according to plan. The nurse also checked my blood pressure at my request.

— Anonymous

Verified review (1555347) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Nurse practitioner visits

This is a review for Cosham Park House Surgery

I have been thoroughly impressed by all the nursing staff at both CPH and Crookhorn for their help in treating the cyst on my back.

— David R

Verified review (1555328) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient