Portsdown Group Practices

Explained in-depth

This is a review for Crookhorn Surgery

The telephone consultation was conducted in great depth and all aspects of my possible condition were explained in-depth and follow up procedures were advised.

— Alan F

Verified review (1554791) Review left 4 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

The paramedic who I saw was excellent in his explanation of the process of examination and follow up.

— Alan F

Verified review (1554789) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was sent to Cosham surgery and the person I saw did not care less about my condition. Good, it's good that other patients can see how I was treated thank you.

— Marion W

Verified review (1554788) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are sorry that your experience was not to your expectations, we will share this with our team and make changes where possible.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

They go above and beyond

This is a review for Cosham Park House Surgery

What can I say but thank you to every member of CPH practice the medical staff are so caring nothing is too much trouble I feel they go above and beyond to give patients their undivided attention thank you one and all.

— Diane T

Verified review (1554786) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Appointment

This is a review for Cosham Park House Surgery

I saw Dr. Stephens regarding a problem with swollen ankles. Dr. Stephens was excellent and the outcome of the appointment was very good.

— Anonymous

Verified review (1554781) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen straight away

This is a review for Cosham Park House Surgery

Went for a tetanus jab; no appointment, I was seen straight away.

— Barbara D

Verified review (1554777) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Excellent Reception Staff

This is a review for Somerstown Surgery

The gentleman I saw (Solomon Molho) was extremely helpful and has really help me with the way forward with my health. I would highly recommend him.

— Christina C Christina C works at University of Portsmouth as Administrator

Verified review (1554776) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback, which we will share with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Staff in reception and the medical staff, very polite and professional

This is a review for Kingston Crescent Surgery

All staff excellent. My medical procedure was explained to me by the nurse, very pleased with my treatment.

— Marion S

Verified review (1554775) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Prepared and organized

This is a review for Somerstown Surgery

I had an appointment to have my b12 injection done. The surgery staff were polite and pleasant. The surgery was clean.
Nurse was prepared and organized.

— Dawn B

Verified review (1554774) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback, which we will share with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

I was pleased with the way it was done.

— Jeanne B

Verified review (1554770) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Happy

This is a review for Somerstown Surgery

I only needed to see a nurse for an injection I need every six months. Friendly surgery and staff. I went in right on time and was very happy with the way I was treated.

— Anonymous

Verified review (1554766) Review left 4 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback, which we will share with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleased

This is a review for Kingston Crescent Surgery

I was very happy with my consultation - the doctor took a very professional view of my condition and suggested a good way forward.

— Fachtna M

Verified review (1554765) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Very efficient and kindly served, I am very happy.

— Iwona T

Verified review (1554763) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Meeting with Nurse Practitioner

This is a review for Kingston Crescent Surgery

This appointment was arranged for the late morning following a telephone call to the practice. I met a nurse practitioner, Malcolm, who had an excellent patient manner and was very reassuring.

I'm not sure whether the diagnosis of a urinary tract infection was the correct one. I was fortunate in having an arranged telephone conversation two days later with the consultant urologist who carried out my Bipolar TURP. He commented that the two recent urine samples showed no infection and surmised that the cause of the pain when peeing might be attributable to inflammation of the urinary tract.

— Ian K

Verified review (1554761) Review left 4 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Explained everything clearly

This is a review for Kingston Crescent Surgery

Explained everything clearly and showed me my problem on screen.

— John B

Verified review (1554760) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Reassured me

This is a review for Cosham Park House Surgery

Was concerned about pain in the back which was as bad as when hurt ribs on the opposite side when fell down a full flight of stairs last year. Was seen that morning by Paramedic at Cosham doctors who gave me a thorough check over and discounted major problems and thankfully reassured me.

— David J David J works at N/a as Retired

Verified review (1554756) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Heyward Road Surgery & Practice

This is a review for Heyward Road Surgery & Practice

The practitioner was very efficient, pleasant and answered questions that I had.

— Alida B

Verified review (1554755) Review left 4 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Many thanks for taking the time to share your positive experience with our pleasant practitioner.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Highly efficient

This is a review for Cosham Park House Surgery

Highly efficient reception and nurse.

— Thomas B

Verified review (1554754) Review left 4 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

The service from the surgery has been excellent.

— Anonymous

Verified review (1554753) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Fast, helpful

This is a review for Cosham Park House Surgery

Fast, helpful, and easy to talk to.

— Cyril C

Verified review (1554752) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no