Portsdown Group Practices

Review from Google

This is a review for Paulsgrove Surgery

Careful review of my symptoms by an expert, well done .

— One One

T422559 Review left 1 week ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for your kind feedback. We’re pleased to hear you felt your symptoms were carefully reviewed and that you received expert care.

Review from Google

This is a review for Paulsgrove Surgery

Quick to be seen for my invited appointment with friendly staff. Knocked off one star because for the offered 'follow up' I said I didn't live locally so would be offered an appointment which was closer to me but the automated texted appointment came through for this surgery so needed rearranging.

— Justin Key

T422064 Review left 1 week ago
This review complies with Google's policies.

Reply from Paulsgrove Surgery

Thank you for your feedback. We’re pleased to hear you were seen quickly and found our staff friendly. We apologise for the issue with your follow-up appointment location and appreciate you bringing this to our attention.

Review from Google

This is a review for Heyward Road Surgery & Practice

I was given time, patience and genuine dialogue today. I wish all my interactions with primary and secondary care were this good. I realise that resources are limited but I hope we are moving in the right direction.

— Ken Allen

T422022 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your kind feedback. We’re pleased to hear you felt listened to and supported, and that your experience reflected the time and care we strive to provide. We appreciate your understanding and your positive comments.

Review from Google

This is a review for Heyward Road Surgery & Practice

Excellent service when using the online facility when requesting new batch of medication

— Jackie Parker

T422023 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback. We’re pleased to hear you found the online system efficient when requesting your medication.

Prompt, professional

This is a review for Crookhorn Surgery

Prompt, professional and friendly

— Susan M

Verified review (2438558) Review left 1 week ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Heyward Road Surgery & Practice

Usual excellent service.

— Peter Pycroft

T422024 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your kind feedback. We’re pleased to hear you received our usual excellent service.

Quick & easy

This is a review for Kingston Crescent Surgery

With medication change, GP request for ECG to be thorough. Quick & easy. Plenty of time slots available & all completed within 10 minutes.

— Christopher B

Verified review (2438546) Review left 1 week ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Heyward Road Surgery & Practice

This person left a star rating but no comment.

— Jill Bryden

T421674 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for leaving a rating.

Thorough and gentle

This is a review for Paulsgrove Surgery

Great service, Jane was very thorough and gentle. Having a heart health check makes so much sense. Preventing disease instead of sticking a plaster over it & treating it with man-made drugs & making the pharmaceutical giants even richer and us more reliant!

— Alex K

Verified review (2438507) Review left 1 week ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

This is a review for Crookhorn Surgery

Efficient, friendly, painless, Thanks

— Adrian Treacher

T421773 Review left 1 week ago
This review complies with Google's policies.

Reply from Crookhorn Surgery

Thank you for your feedback. We’re pleased to hear you found the service efficient, friendly, and comfortable.

Review from Google

This is a review for Heyward Road Surgery & Practice

This person left a star rating but no comment.

— Justyna Stolarek

T421678 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your 5 star rating.

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Had a bit of a wait but that's cool with me and the nurse was helpful explaining what was what

— Ian T

Verified review (2438489) Review left 1 week ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Friendly and efficient

This is a review for Crookhorn Surgery

No problems at surgery, nurse very friendly and efficient, other staff ok too.

— Judith N

Verified review (2438484) Review left 1 week ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This is a review for Heyward Road Surgery & Practice

Found amira very quick. Filled in questionnaire in evening and by early morning I had my prescription .

— Sharon Horrell

T421679 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback. We’re pleased to hear you found Anima quick and efficient, and that you received your prescription promptly.

Review from Google

This is a review for Heyward Road Surgery & Practice

Absolutely understood me listened to what I had to say brilliant understanding

— Anita Bacon

T421680 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your kind feedback. We’re very pleased to hear you felt listened to and understood during your consultation.

Review from Google

This is a review for Heyward Road Surgery & Practice

Easy to find, pity that other users can not read direction signs for entering and existing the surgery.

Easy to sign in.

Appointment on time.

Practitioner helpful and informative.

— roland moore

T421681 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback. We’re pleased to hear you found the practice easy to access, your appointment ran on time, and that the practitioner was helpful and informative.

Review from Google

This is a review for Heyward Road Surgery & Practice

This person left a star rating but no comment.

— Issy Moore

T421682 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your 5 star rating.

Review from Google

This is a review for Heyward Road Surgery & Practice

This person left a star rating but no comment.

— Rachel Parvin

T421683 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for your 5 star rating.

Review from Google

This is a review for Heyward Road Surgery & Practice

This person left a star rating but no comment.

— Joyce Dowse

T421684 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for leaving a rating.

Review from Google

This is a review for Heyward Road Surgery & Practice

This person left a star rating but no comment.

— kieron redmond

T421685 Review left 1 week ago
This review complies with Google's policies.

Reply from Heyward Road Surgery & Practice

Thank you for leaving a rating.