Portsdown Group Practices

Appointment with nurse practitioner

This is a review for Cosham Park House Surgery

Very good service

— Anonymous

Verified review (2335839) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

First visit

This is a review for Cosham Park House Surgery

Satisfactory visit. Couldn't understand what the doctor was saying

— Anonymous

Verified review (2335838) Review left 4 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

We are sorry to hear that you had difficulty understanding the doctor during your visit. We take communication very seriously and will review this to ensure that all patients are able to fully understand their consultations. Please contact the practice if you would like further clarification or support regarding your visit.

Overall, how was your experience of our service? Neither good nor poor

Blood test.

This is a review for Crookhorn Surgery

It was on time and was completed professionally and I was out very quickly.

— Joyce F

Verified review (2335836) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

Very informative, kind and helpful and responsive

This is a review for Crookhorn Surgery

Informative, responsive and helpful at all times

— Anonymous

Verified review (2335832) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Online via ANIMA

This is a review for Crookhorn Surgery

This service is very good for those who can navigate online services. I found it extremely helpful. I was called by a doctor and given an appointment that afternoon.

— Dianne L

Verified review (2335828) Review left 6 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Due my B12

This is a review for Crookhorn Surgery

The Nurse was absolutely lovely & very efficient, she had my next appointment already for me.

— Debra W

Verified review (2335827) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Doctor very helpful, reception horrendous

This is a review for Cosham Park House Surgery

Having been sent directly from Crookhorn surgery. The doctor welcomed me and performed tests, keeping me informed of actions. However back to reception to make appointments after a 40 minute wait due to just 1 receptionist and a long queue all with complex requests eventually got seen to find none of the services I needed were within the time scale the doctor requested. So taking only appointments available I left the building. To receive a text a few minutes later to say I had been given the wrong form.

— Maureen F

Verified review (2335823) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am sorry to hear that you had such a long wait and that you experienced issues on this occasion. Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Neither good nor poor

Cosham Park Surgery

This is a review for Cosham Park House Surgery

Excellent timing and really friendly service.

— Kim S

Verified review (2335817) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

My recent visit

This is a review for Cosham Park House Surgery

Karl was very professional, friendly and helpful.

— Philip G

Verified review (2335816) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Breathing problem

This is a review for Cosham Park House Surgery

Very quick in seeing me, thank you. For helping me

— Anonymous

Verified review (2335814) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

Minor Surgery

This is a review for Cosham Park House Surgery

I went in for a minor surgery with Dr Elnur Kasumov and a lady nurse whose name I did not get. They were both so lovely, informative and calm. The Dr went through all possibilities with me and then onto consents before the surgery, which was quick and painless. He kept me updated with what he was doing the whole time which kept me at ease.

— Anonymous

Verified review (2335779) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

That's great, thank you for taking the time to leave thorough feedback.

Overall, how was your experience of our service? Very good

Surgery

This is a review for Cosham Park House Surgery

My fiance is in the hospital. She found out she has a heart murmur, never got told, not happy with the doctors, she asked for steroids, never got them. You have a duty of care to your patient, you failed. I am talking this further

— Gary L

Verified review (2335606) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Please address your concerns to [email protected] so that we can investigate

Overall, how was your experience of our service? Very poor

Very good service

This is a review for Paulsgrove Surgery

Very polite and professional staff. Made the appointment very comfortable.

— Anonymous

Verified review (2335493) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Urgent request

This is a review for Crookhorn Surgery

My Grandson has autism so when he said he had a sensitive health problem I used the new online system. And although it said it could take 3 days, I got a call very quickly with a doctor appointment. Which was a relief for my grandson.

— Anonymous

Verified review (2334656) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback, I am glad to hear positive responses regarding our new system.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Cosham Park House Surgery

Blood sample taken.

— Jill B

Verified review (2334014) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

It was okay, I spoke with the doctor and he told me anything I needed to know. We joked and I left happy and it didn’t take time

— Anonymous

Verified review (2333884) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Vaccinated

This is a review for Cosham Park House Surgery

It was quick, efficient and friendly visit

— Suhail B

Verified review (2333830) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Fasting Blood test

This is a review for Kingston Crescent Surgery

Great, ladies are very nice and welcoming, in and out in minutes.

— Joanne T

Verified review (2333578) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood tests

This is a review for Crookhorn Surgery

Appointment was on time. Was dealt with very professionally.

— Anonymous

Verified review (2333564) Review left 6 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful

This is a review for Cosham Park House Surgery

Nurse Jessica was very helpful and efficient

— Anonymous

Verified review (2333559) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good