Portsdown Group Practices

Helpful

This is a review for Cosham Park House Surgery

Nurse Jessica was very helpful and efficient

— Anonymous

Verified review (2333559) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Good

Punctual, helpful, friendly

This is a review for Kingston Crescent Surgery

Carol was very helpful and efficient

— Anonymous

Verified review (2333556) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Blood Test

This is a review for Paulsgrove Surgery

The nurse who saw me is an exceptional member of Paulsgrove staff, always kind and caring, gives a 5 star service. Thank you

— Anonymous

Verified review (2333534) Review left 6 months ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback, we really appreciate it.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Flu Injection

This is a review for Kingston Crescent Surgery

Routine flu injection. I asked for an appointment and was offered one there and then. I was very pleased. I was told where to sit and wait. A few moments later I was called in and received my flu shot and an MR as well.

— Jennifer S

Verified review (2333490) Review left 6 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Oh that's great, I am pleased to hear that we were able to be accommodating. Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Surgery visit

This is a review for Kingston Crescent Surgery

I emailed my health concern at 10.30am, was phoned at 2.40pm with an appointment at 4.45pm. I have no idea if this practice is normally so efficient but they were on this day with me. The nurse and doctor were kind and professional and set in motion the checks needed in my case.

— Anonymous

Verified review (2333358) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback, I am glad to hear you are happy with the service provided.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Kingston Crescent Surgery

The nurse completed taking blood test even though it is not easy getting blood out

— Linda H

Verified review (2333334) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Great service

This is a review for Kingston Crescent Surgery

Quickly seen for a walk in service

— Christopher W

Verified review (2333329) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Medical problems

This is a review for Kingston Crescent Surgery

I went to the doctor and the doctor did not pay proper attention to me, he considered my problems very normal and did not prescribe any medicine for me. Even though I have taken and use my own medicine, paracetamol and ibuprofen, my sore throat problems still bother me.
With respect

— Naqibullah F

Verified review (2333324) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback.

We are sorry to hear that you felt your concerns were not fully addressed during your appointment. We take patient concerns seriously and encourage you to contact the practice to discuss your ongoing symptoms so that the doctor can review your situation and provide appropriate guidance or treatment.

Overall, how was your experience of our service? Very poor

Great service as always

This is a review for Cosham Park House Surgery

Seen on time by a great nurse who treated me with respect and kindness as always.

— Melvyn D

Verified review (2333129) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am glad to hear that, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Kingston Crescent Surgery

The Nurse who took my blood test was very kind. I hardly felt the needle go in my left arm.

— Lucinda R

Verified review (2333125) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

That's great, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Paulsgrove Surgery

Good experience

— Patrick K

Verified review (2333054) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Asthma review

This is a review for Crookhorn Surgery

Appointment on time, Nurse extremely pleasant, and professional. Great service

— Larraine C

Verified review (2333006) Review left 6 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Helpful, friendly, on time appts

— Debra C

Verified review (2332885) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Paulsgrove Surgery

Pleasant nurse and professional approach

— Ronald V

Verified review (2332879) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Cosham Park House Surgery

I was early, but as I had no heating at home it didn't matter when we were told the bloods would be a bit late. The young man did well. Was sorry that he'd had both his train, then replacement bus was cancelled. At least we were informed.

— Heather M

Verified review (2332733) Review left 6 months ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback, I am sorry to hear your appointment was late.

Overall, how was your experience of our service? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

EGC taken

This is a review for Crookhorn Surgery

The nurse who carried out the EGC was friendly, efficient and exceptional at her job.

— John P

Verified review (2332652) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Very professional

This is a review for Kingston Crescent Surgery

Receptionist friendly and very helpful, two injections in one day, both given friendly and professional.

— William M

Verified review (2332632) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Knee injection

This is a review for Kingston Crescent Surgery

Everyone within the surgery were superb

— Peter T

Verified review (2332630) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Perfect, thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Crookhorn Surgery

Appointment on time.

— Anonymous

Verified review (2332627) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Good

Fasting blood test

This is a review for Kingston Crescent Surgery

The phlebotomist I saw was knowledgeable and efficient

— Anonymous

Verified review (2332620) Review left 6 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient