Portsdown Group Practices

Recent experience

This is a review for Kingston Crescent Surgery

Almost impossible to get an appointment. Phone hangs up before you can get through. If you do actually get an appointment it's with a nurse practitioner not a doctor even if it's something serious.

— James T

Verified review (1545182) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. When our telephone lines have reached capacity you cannot join the queue. With the ever-increasing demands on our services, it is simply not possible or, indeed, appropriate for all our patients to see a GP, particularly for urgent problems. All of our Nurse Practitioners and Paramedic Practitioners are fully clinically trained and supported by an on-site duty doctor if they need any assistance whatsoever.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Recent experience

This is a review for Cosham Park House Surgery

Quick and easy process.

— Paul S

Verified review (1545181) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Very efficient

This is a review for Kingston Crescent Surgery

Very efficient. Doctor explained everything thoroughly.

— Wendy P

Verified review (1545180) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Recent experience

This is a review for Somerstown Surgery

My experience was very good.

— Margaret N

Verified review (1545179) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Recent experience

This is a review for Kingston Crescent Surgery

It was ok.

— Antony S

Verified review (1545177) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Recent experience

This is a review for Kingston Crescent Surgery

I spent days last week trying in morning and again at two and still didn't get anywhere and when I did was still not a doctor who I saw. Would be nice to not spend money I've not got trying to get appointments and would be nice to get back to seeing a doctor.

— Christina L

Verified review (1545176) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. With the ever-increasing demands on our services, it is simply not possible or, indeed, appropriate for all our patients to see a GP, particularly for urgent problems. All of our Nurse Practitioners and Paramedic Practitioners are fully clinically trained and supported by an on-site duty doctor if they need any assistance whatsoever.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Relaxed atmosphere

This is a review for Cosham Park House Surgery

Very friendly and relaxed atmosphere. Thank you.

— Richard B

Verified review (1545175) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Somerstown Surgery

This is a review for Somerstown Surgery

Very good service.

— Gordon W

Verified review (1545174) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Keep it that way!

— Viorel U

Verified review (1545173) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Great practice

This is a review for Cosham Park House Surgery

Vaccine appointment. Clinician was very positive and reassuring. Swift response with limited waiting time. Great practice. Thanks.

— Paul T

Verified review (1545172) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Excellent

This is a review for Cosham Park House Surgery

Excellent doctors, staff are very polite and friendly.

— Lena C

Verified review (1545171) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Everyone one was very helpful

This is a review for Cosham Park House Surgery

Everyone one was very helpful and answered all my questions.

— Gillian T

Verified review (1545170) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

My experience was a pleasant one, I was received very nicely, the doctor had a lot of patience to explain to me what I have to do .. the place is very clean. I'm satisfied.

— Anitas G

Verified review (1545169) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Excellent Service

This is a review for Cosham Park House Surgery

Excellent service, friendly helpful staff, very clean facilities.

— Ashley W

Verified review (1545168) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

I have not accessed Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

I received a call from a delightful GP as requested who was attentive and listened to my concern with compassion. I was treated with respect and my health issues is being managed.

— Teresa F

Verified review (1545134) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Tests undertaken

This is a review for Kingston Crescent Surgery

Blood Tests taken as expected, results were very quick in coming back (next day) and I was very happy with the speed in which it was all done from making the appointment, the appointment itself and the results put onto my medical note.

— Jennifer S

Verified review (1545123) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Always very helpful

This is a review for Somerstown Surgery

Dispute having to contact the surgery many times to get a prescription done otherwise services are good.

— Anonymous

Verified review (1545121) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kindness and professionalism

This is a review for Kingston Crescent Surgery

I always feel really comfortable and I can trust all staff, they are lovely and professional.

— Chaymae A

Verified review (1545118) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great nurse care

This is a review for Crookhorn Surgery

Very pleasant and caring nurse. Very informative about my check up. Easy to sign in, highly recommend

— Anonymous

Verified review (1545113) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated with dignity and respect

This is a review for Somerstown Surgery

Great customer service and efficiency, treated with dignity and respect.

— Anonymous

Verified review (1545095) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient