Excellent
rating from 16,956 reviews across 6 locations
+ 794 reviews from 3rd party sources.17750 total reviews
Latest Reviews by Working Feedback
Displaying the most recent 10,000 reviews
Knee injection to relieve pain
This is a review for Kingston Crescent Surgery
Although apprehensive, I was completely reassured by Adam Turner that this was a painless procedure and most people report complete success. Apart from the following day which was very painful, my knee has improved considerably.
— Douglas H
Verified review (1544651)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
At last something you did right.
This is a review for Kingston Crescent Surgery
Impresssed to be asked to come in for a vaccination I have waited nearly two years for. Very swift service , painless and a charming doctor.
— Trevor E
Verified review (1544640)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Shingles jab
This is a review for Somerstown Surgery
I feel that the doctor could have been more communicative, and reassuring.
— Teresa M
Verified review (1544625)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Somerstown Surgery
Thank you for your feedback, and we are sorry you did not feel reassured. We will feed this back to the team for learning, and hope you will find your next contact with the practice more reassuring.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
This is a review for Crookhorn Surgery
All went really well. Had a little time to wait but not too long.
— Anonymous
Verified review (1544622)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Verified review (1544616)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other
Brilliant
This is a review for Heyward Road Surgery & Practice
Thank you. All the staff are amazing and friendly. Good social distancing. Felt safe.
— Ronnie P
Ronnie P works at Sew busy southsea as Dress maker
Verified review (1544615)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Heyward Road Surgery & Practice
Many thanks for your review. We have adhered to COVID safety measures throughout the pandemic and are pleased you feel safe. Our staff are amazing and we will pass these comments on!
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very friendly and efficient blood test staff.
This is a review for Somerstown Surgery
I was seen on time and the blood test was carried out efficiently and in a friendly manner. I also had my weight and blood pressure checked to keep records up to date.
— Phillip L
Verified review (1544613)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Somerstown Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience at the doctors
This is a review for Kingston Crescent Surgery
I was referred by the opticians to the doctors as they had found a blood vessel in my eye had leaked. The doctors referred me to the hospital. The hospital canceled the referral and referred me back to the doctor. I’m still waiting to hear from the doctors. Telephoned the surgery to get some sort of update but the receptionist was not helpful whatsoever. She never supplied me with any information on the blood test I needed, I was not informed I had to fast before my blood test also she never told me I had to wait ten days until I could have my second blood test. I feel she should have been more informative.
— Anonymous
Verified review (1544531)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. We are sorry that you were not given the correct information in regards to your blood test, we will share your experience with the team.
Overall, how was your experience of this GP practice?
Poor
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Treated with courtesy
This is a review for Crookhorn Surgery
Treated with courtesy by all staff. I was informed of what to expect and how to get the results.
— Anonymous
Verified review (1544363)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Shingles Vaccine appointment
This is a review for Cosham Park House Surgery
I attended CPH for a shingles vaccination. The reception staff were efficient and the lady doctor who saw me was friendly and polite.
She said I was already due for a renewal of my tetanus injection and a MMR one. I agreed to all three and was on my way home within 10 minutes.
All in all it was a five star performance.
— Stewart V
Verified review (1544338)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Cosham Park House Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Kingston Crescent Surgery
This is a review for Kingston Crescent Surgery
Fine for covid jab but to make appointments absolutely ridiculous, can never just speak to someone and needed to as T1D.
— Jill C
Verified review (1544310)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for your feedback. Throughout the whole of the pandemic we have ensured that we have staff available both over the telephone and face to face to assist patients. We have limited resources and are maximising the appointments available.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Was this treatment paid for privately?
no
Very professional
This is a review for Kingston Crescent Surgery
A very professional set up which could not gone more smoothly.
— Gary B
Verified review (1544287)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Was this treatment paid for privately?
no
Exceptional care
This is a review for Somerstown Surgery
Very professional, yet friendly staff, especially the health care assistants.
— Marc P
Verified review (1544228)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Somerstown Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
I can't thank you enough
This is a review for Kingston Crescent Surgery
Thank you to all the doctors and staff, you have all worked so hard to look after patients and I can't thank you enough for all the help you have given me.
— Deborah W
Verified review (1544218)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Was this treatment paid for privately?
no
Recent experience
This is a review for Kingston Crescent Surgery
Getting through on phone is difficult. High volume message means you have to keep ringing then you miss the days appt slot. Took me 3 days. Then the system is very good and all staff are excellent.
— Marion H
Verified review (1544214)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Kingston Crescent Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?
Was this treatment paid for privately?
no
Completely at ease
This is a review for Somerstown Surgery
The receptionist and nurses were really friendly and made me feel completely at ease.
— Louise F
Verified review (1544211)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Somerstown Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of our service?
Was this treatment paid for privately?
no
Sympathetic and approachable
This is a review for Paulsgrove Surgery
Very pleased. The doctor was sympathetic and approachable. Good experience!
— Elizabeth L
Verified review (1544208)
Review left 5 years ago
This review was collected via SMS feedback service.
Reply from Paulsgrove Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
Overall, how was your experience of our service?
Was this treatment paid for privately?
no
Health check
This is a review for Cosham Park House Surgery
I found my health check to be very thorough. I was also able to have a pneumonia jab at the same time.
— Christabel M
Verified review (1544192)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Cosham Park House Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Shingles vaccination
This is a review for Crookhorn Surgery
When requested to make appointment for a vaccination an appointment was available at the Crookhorn surgery, the procedure was completed quickly and efficiently with no unnecessary delay or inconvenience, very much appreciated!
— Anonymous
Verified review (1544179)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Crookhorn Surgery
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Blood test
This is a review for Paulsgrove Surgery
Efficient and prompt service. Friendly staff.
— Francis N
Verified review (1544170)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Paulsgrove Surgery
Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
Overall, how was your experience of this GP practice?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the GP Practice involves you in decisions about your treatment?
How satisfied are you with the outcome of your treatment?
