Portsdown Group Practices

Very friendly team

This is a review for Somerstown Surgery

Was seen a little ahead of my appointment time, first time to this surgery. Very friendly team.

— June B

Verified review (1542657) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Review of medicine

This is a review for Heyward Road Surgery & Practice

I spoke to a lovely lady who sorted out my medication and sent me information which I should have been sent at the beginning of my illness.

— Lynda H Lynda H works at NHS property services as NHS domestic

Verified review (1542656) Review left 5 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thanks for the 5 star rating!

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was very efficient

This is a review for Somerstown Surgery

I was very happy with the overall experience.

— Fiona M

Verified review (1542649) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good surgery

This is a review for Kingston Crescent Surgery

Good surgery, however the wait can sometimes take some time.

— Anonymous

Verified review (1542647) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very Professional

This is a review for Crookhorn Surgery

I was very happy with Erin Lawrence, very satisfied, I always ask for her.

— Albert F

Verified review (1542644) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment cancelled

This is a review for Crookhorn Surgery

The appointment I made was cancelled by the surgery. Apparently it was for a child vaccination clinic, this was not stated on the online booking form

— Sarah B

Verified review (1542640) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. All appointments that are bookable on-line do advise the clinic type, to enable the correct booking, we are sorry if it was not clear when you booked, but we will cancel if the appointment is not appropriate.

Overall, how was your experience of this GP practice? Neither good nor poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Staff helpful and have a chat with you.

— Maureen O

Verified review (1542634) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Recent experience

This is a review for Kingston Crescent Surgery

Dr Monery was good and helpful.

— Helen H

Verified review (1542633) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Good Service

This is a review for Kingston Crescent Surgery

I had received a letter about needing a pneumococcal vaccination now I am 65. I dropped into the Kingston Crescent Reception to make an appointment, the receptionist kindly arranged for one of the Doctors to give me that jab while I was there.

— Richard S

Verified review (1542632) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Still didnt get any answer to whats wrong with me or treatment but it was a better experience than Cosham park house and I wish to change surgery on this basis.

— Kim E

Verified review (1542630) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Very quick

This is a review for Kingston Crescent Surgery

Went in before appointment time was very quick and I liked that I was being listened to by the nurse I saw.

— Anonymous

Verified review (1542627) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

First class

This is a review for Cosham Park House Surgery

The doctor was more than helpful and was very thorough and I was pleased with the outcome.

— David F

Verified review (1542624) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment with Dr. Stradling

This is a review for Heyward Road Surgery & Practice

I had a very productive appointment with Dr. Stradling, who was very helpful.

— Anonymous

Verified review (1542617) Review left 5 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your review and positive response about your consultation with Dr Stradling, we will pass this on to her.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very understanding

This is a review for Cosham Park House Surgery

Fast, helpful, and very understanding.

— Cyril C

Verified review (1542615) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Blood test

This is a review for Somerstown Surgery

Convenient disabled parking for elderly mother. Short wait to see nurse all done very efficiently thank you.

— Anonymous

Verified review (1542613) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Very good

This is a review for Kingston Crescent Surgery

Very well organised and efficient.

— James S

Verified review (1542608) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

So good, all on time

This is a review for Kingston Crescent Surgery

Vaccine appts. So good, all on time. All staff so friendly and professional.

— Anonymous

Verified review (1542607) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Friendly and professional

This is a review for Crookhorn Surgery

I had a lovely nurse practioner who made me feel welcomed and at ease

— Anonymous

Verified review (1542606) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Very good.

— Margaret B

Verified review (1542604) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Kind and very friendly

This is a review for Crookhorn Surgery

Kind and very friendly service. Thank you.

— Vivienne D

Verified review (1542602) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no