Portsdown Group Practices

Appointment

This is a review for Heyward Road Surgery & Practice

I've used this surgery for many years but it's hard to get app there anymore . I hope the surgery continues after covid for local people.

— Michelle S

Verified review (1539951) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback. We do offer a range of appointments at this site, and we regularly review what is on offer. We hope you continue to enjoy your experience here.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Wonderful service

This is a review for Heyward Road Surgery & Practice

Everyone was professional, very friendly and speedy. I didn't have to wait. The doctor was very thorough and listened to me. She put my mind at rest and was very helpful.

— Anonymous

Verified review (1539878) Review left 5 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for the 5 star rating and positive feedback about your recent experience at our surgery.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Nurse appointment.

This is a review for Crookhorn Surgery

I recently had an appointment to have a blood test. I saw a very nice young Nurse, I have never seen her before, she was very friendly and put me at ease. It didn't take very long and didn't hurt. I was told that if I didn't hear anything then its probably good news. So I am pleased that so far I haven't heard anything.

— Anonymous

Verified review (1539845) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test reults

This is a review for Crookhorn Surgery

Contact by doctor to personally give and discuss results was very much appreciated.

— Michael L

Verified review (1539800) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good service

This is a review for Kingston Crescent Surgery

Only problem was I did not know who I was dealing with.

— Anonymous

Verified review (1539786) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Seen on time

This is a review for Cosham Park House Surgery

Was seen on time and the whole experience was straight forward.

— Dene R

Verified review (1539717) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Knee replacement review

This is a review for Kingston Crescent Surgery

Very good communication and advice.

— Anonymous

Verified review (1539716) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

This is a review for Cosham Park House Surgery

Cannot fault the staff, very polite, well done.

— John R

Verified review (1539682) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very cheerful and informative

This is a review for Cosham Park House Surgery

Extremely welcoming nurse. Very cheerful and informative.

— Carole H

Verified review (1539681) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Always so welcoming and friendly ...

This is a review for Heyward Road Surgery & Practice

Every time I have had an appointment at Hayward Road, I am greeted by a friendly receptionist and the nurses that I have seen are an extension of that. Throughout my visit I feel at ease and reassured. It’s my favourite surgery because you get a feel that the staff are happy in their work and that pours out on to their service users.

— Lindsay K

Verified review (1539679) Review left 5 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for such lovely words about our reception and nursing team, we will be sure to pass this on. We are thrilled to hear that you always receive a positive experience at our surgery.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

B12 injection

This is a review for Somerstown Surgery

Helpful nurse.
Had injection and reminder for the next.

— Anonymous

Verified review (1539674) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great caring staff

This is a review for Somerstown Surgery

Helpful caring friendly staff in a safe setting.

— Anonymous

Verified review (1539662) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Smear test

This is a review for Somerstown Surgery

The nurse was really nice.
I felt really comfortable with her.
She was also very professional.

— Anonymous

Verified review (1539659) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Somerstown Surgery

Very professional staff. Polite and helpful.

— June W June W works at Portchester Community School as Minibus driver

Verified review (1539653) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Cosham Park House Surgery

Fast and efficient service.
Polite staff at reception desk, lovely nurse who was professional but kind.

— Anonymous

Verified review (1539652) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

I feel very safe

This is a review for Cosham Park House Surgery

I'm very pleased with my drs. I feel very safe and treated well at their hands.

— Marion T

Verified review (1539646) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Friendly staff

This is a review for Kingston Crescent Surgery

Very confident and friendly staff.

— Aliane S

Verified review (1539644) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Infection in arm

This is a review for Cosham Park House Surgery

After having a minor operation on my arm I have seen Todd, Charmaine and Mandy in Cosham Park house for my arm to be redressed they have been very helpful and have given me their full attention. I am really happy with the treatment I have received.

— Anonymous

Verified review (1539642) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Very polite and professional.

— Richard W

Verified review (1539633) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Having failed to get an appointment by internet despite the palaver of registering for an almost 90 year old I was told to ring the surgery. I asked for a routine appointment and was told to ring back later
When I did this moments later I asked for an urgent appointment. this changed everything. A doctor rang me within an hour, less than two hours later I was in his consulting room and by the end of the day I had appointments for a blood test and a referral to the skin clinic for later this week.

— Anonymous

Verified review (1539622) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient