Portsdown Group Practices

Blood test appointment

This is a review for Cosham Park House Surgery

I recently had a blood test following a review of my medication. I found it easy to make an appointment on line and was given the blood test quickly on the day.The nurse was very kind.

— Anonymous

Verified review (1535400) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treatment good

This is a review for Cosham Park House Surgery

Treatment good, making an appointment bad

— Derek B

Verified review (1535399) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Very good organize

This is a review for Kingston Crescent Surgery

As I am Covid 19 Patient. Two weeks ago discharged from QA Hospital. Difficult to stand in queue like this patient gave priority to get vaccine. Well organize. Guided clear. While I noticed queue was long but within thirty minutes almost complete. Very good job.

— Anonymous

Verified review (1535398) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Always a good experience, helpful and considerate.

This is a review for Cosham Park House Surgery

Really very happy with surgery visits. Only current complaint would be the longwinded answerphone messages when calling the surgery, and waiting times on calls.

— Anonymous

Verified review (1535397) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Came for B12 injection

This is a review for Cosham Park House Surgery

Staff very nice, nurse Mandy absolutely brilliant. Many Thanks Mandy. Kingston Crescent staff could learn from Cosham Park House Surgery.

— Tracy N

Verified review (1535395) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Phone

This is a review for Cosham Park House Surgery

Good experience

— Anonymous

Verified review (1535393) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood Test for Methotrexate Monitoring

This is a review for Crookhorn Surgery

Blood Test was painless with no after bleeding or bruising. The nurse was very friendly and put me at ease.

— Anonymous

Verified review (1535392) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Treated very respectfully

This is a review for Kingston Crescent Surgery

Very efficient! Made time to see me despite being very busy. Treated very respectfully by staff.

— Anonymous

Verified review (1535390) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Visit

This is a review for Crookhorn Surgery

Excellent

— Anthony R

Verified review (1535388) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Covid jab organisation fabulous

This is a review for Kingston Crescent Surgery

Wonderful slick and friendly service. Well done all!

— Amanda B

Verified review (1535387) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Kingston Crescent Surgery

All good, although had to wait a little while staff could be heard talking about no work issues

— Lucy M

Verified review (1535386) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

It was my first ever visit to the surgery and the receptionist just left me standing in front of her without even acknowledging me and then all that was

— Christine B

Verified review (1535385) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that your first experience at the surgery wasn't to your expectations. We will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Made me feel very safe

This is a review for Crookhorn Surgery

The nurse I see was very polite and excellent at her job and made me feel very safe and welcome.

— Anonymous

Verified review (1535378) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Appointment

This is a review for Kingston Crescent Surgery

Looking up from their screen to acknowledge the person. Bearing in mind people attend the GP surgery when unwell, some of which it can takes weeks/months.

— Lucy C

Verified review (1535377) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. I am sorry that you were not greeted with eye contact. We will share your experience with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Recent experience

This is a review for Cosham Park House Surgery

Very good and friendly.

— Patrick A

Verified review (1535376) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Speedily attended to

This is a review for Cosham Park House Surgery

No waiting about and speedily attended to.

— Linda G

Verified review (1535374) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

Very charming receptionist always eager to help you with queries and information you may need.

— Leslie H

Verified review (1535373) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Very friendly, polite.

— Stephen K

Verified review (1535371) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

Overall, how was your experience of our service?

Was this treatment paid for privately? no

Excellent service and very caring

This is a review for Kingston Crescent Surgery

Excellent service and very caring manner both the nurse and Dr that my daughter saw last Thursday.

— Hayley C

Verified review (1535370) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

This is a review for Cosham Park House Surgery

to be taken on these particular BT results. Nobody has contacted me since.

— Marilyn W

Verified review (1535367) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. As a Practice we will only contact patients, if results are received that require further action. We do not have the capacity to contact patients with all results received due to the volume.

Overall, how was your experience of our service?

Was this treatment paid for privately? no