Portsdown Group Practices

Covid Jab

This is a review for Kingston Crescent Surgery

Excellent organisation, delightfully pleasant staff and volunteers.

— Martyn D

Verified review (1532941) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for the feedback. We are pleased you found our COVID clinic to be so well organised. We are fortunate to have a fabulous bank of volunteers who regularly support us

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Superb service

This is a review for Kingston Crescent Surgery

Superb service throughout this such awful times. Staff put under immense pressure and stayed professional at all times.

— Jacqueline S

Verified review (1532940) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you so much for your kind words and 5 star review!

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very efficient service

This is a review for Cosham Park House Surgery

Came in for a blood test. Was in and out very quick. Very efficient service. The nurse was so friendly.

— Amy G

Verified review (1532937) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to share your positive experience. We will pass your comments onto the nursing team!

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Quick but to the point

This is a review for Kingston Crescent Surgery

Nicki as always was professional and to the point

— Leslie M

Verified review (1532936) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Many thanks for your feedback on the professional service you received from Nikki

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

Well run, on time, very organised.

— Zoe A Zoe A works at Portsmouth NHS trust as Nursing associate

Verified review (1532935) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for sharing your positive experience with us

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Kingston Crescent Surgery

The nurse I saw was so professional yet very friendly and made me feel at ease with such a delicate procedure

— Ann M

Verified review (1532923) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Telephone call

This is a review for Paulsgrove Surgery

I had a call from the Doctor where he listened to my concerns and he ordered my prescription.

— Michaela C

Verified review (1532747) Review left 5 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent service

This is a review for Heyward Road Surgery & Practice

Very swift process, everyone very friendly as well.

— Anonymous

Verified review (1532743) Review left 5 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Check up

This is a review for Heyward Road Surgery & Practice

For free NHS check-up. Very friendly surgery.

— Aaron R

Verified review (1532740) Review left 5 years ago
This review was collected via email feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Getting an appointment is near impossible. Get an appointment with a specific doctor is completely impossible.

— David W

Verified review (1532715) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. Without more detail it is difficult to respond in full - but we would like to reassure you that when you 'need' an appointment, we will provide one. We accept routine appointment availability is a little limited at present with resource and COVID clinic issues. However, our econsult system is proving very popular for routine requests, and we do of course operate an appointment led 'on the day' system for urgent medical problems. We do advise that any urgent appointments are requested as close to 8am as possible. We also triage appointment requests to ensure maximum capacity.

Overall, how was your experience of this GP practice? Poor

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

First time check up

This is a review for Cosham Park House Surgery

A nice surgery, very friendly and quick with the appointment.

— Paul R

Verified review (1532708) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Super fast service

This is a review for Kingston Crescent Surgery

Got a call from doc re my 6 month old almost immediately after speaking to receptionist who was very informative and understood personal considerations around treatment choices.

— Amy J

Verified review (1532667) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

A great doctors surgery

This is a review for Kingston Crescent Surgery

I have been a paitent with this surgery for 14+ years, the receptionists are very friendly and helpful, all staff do their best to accomodate and help you.

— Teresa N

Verified review (1532657) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

COVID-19 1st injection

This is a review for Kingston Crescent Surgery

Staff professional, minimal wait.

— Alan D

Verified review (1532645) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Everything felt safe

This is a review for Paulsgrove Surgery

I had a blood test and b12 lnjection. From start to finish everything felt safe.
The staff are friendly and helpful.
Always use this surgery.

— Jacqueline J

Verified review (1532604) Review left 5 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Positive appointment

This is a review for Paulsgrove Surgery

Very pleased with all care and treatment.

— Anonymous

Verified review (1532595) Review left 5 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Helpful and friendly

This is a review for Crookhorn Surgery

I moved to Crookhorn Surgery a few years ago after a lack of support from my previous surgery and have always received advice and a good service from Crookhorn and the team are lovely.

— Beverley H Beverley H works at Havant health visiting as Community nursery nurse

Verified review (1532573) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Annual Kidney Review

This is a review for Somerstown Surgery

I had to go to the surgery for my blood tests as it was not advisable to go to the hospital on the current climate. The nurse I saw was lovely and we went through everything that we had to do.

— Sharon R

Verified review (1532567) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and helpful

This is a review for Somerstown Surgery

The surgery is managing well in these circumstances. Got my appointments for years quickly

— Anonymous

Verified review (1532563) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pfizer vaccine

This is a review for Kingston Crescent Surgery

Very slick and well organised.

— Anne P

Verified review (1532470) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient