Portsdown Group Practices

Covid jab

This is a review for Kingston Crescent Surgery

From phone txt to jab.....it went as planned.

— Anonymous

Verified review (1532115) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Welcoming and professional

This is a review for Cosham Park House Surgery

I've never been to this surgery before but found the reception staff and medical practitioner welcoming and professional.

— Anonymous

Verified review (1532114) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from our Cosham team

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Was this treatment paid for privately? no

Blood test

This is a review for Crookhorn Surgery

Mandy is the only person who can get my blood easily, thanky ou.

— Susan B

Verified review (1532111) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very helpful and organised

This is a review for Kingston Crescent Surgery

The Surgery was very welcoming and the staff very helpful and organised, thank you.

— Richard B

Verified review (1532110) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Bloods

This is a review for Cosham Park House Surgery

This person left a star rating but no comment.

— Anonymous

Verified review (1532109) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to give feedback

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Kind and helpful

This is a review for Cosham Park House Surgery

After completing an econsult form I received a phone call telling me what time a Dr would call and consult with me. The call was made on time, I was able to resolve my issue on the phone with the Dr. Very good service.

— Sue M Sue M works at N/A as Foster Carer

Verified review (1532108) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for the feedback. We highly recommend using our eConsult service and are pleased to hear you had such a positive experience of it

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Somerstown Surgery

This is a review for Somerstown Surgery

Very friendly and professional.

— Keith W

Verified review (1532107) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Many thanks for the kind comments and 5 star review!

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Was this treatment paid for privately? no

Kingston Crescent Surgery

This is a review for Kingston Crescent Surgery

It was the first time i had ever been there, found it very nice.

— Sandra J

Verified review (1532105) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Was this treatment paid for privately? no

Excellent care

This is a review for Kingston Crescent Surgery

I was cared for by the nurse practitioner Todd. He was very thorough professional and kind. I came away feeling that he had listened to my woes and had positively helped sort them out. After a blood test he telephoned me with the results and as a result I needed my meds adjusted which he had already sorted.

— Anonymous

Verified review (1532104) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

This is a review for Kingston Crescent Surgery

I was nervous at first about coming to this practice as I was with the Hanway group practice for 28 years and didn't hear anything good about this practice. How wrong was I. I got my appointments easily, my husband was allowed in with me and the staff were friendly, helpful and listened to me about my needs. I would highly recommend this practice to anyone.

— Susan H

Verified review (1532103) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent under the covid 19 circumstances

This is a review for Cosham Park House Surgery

Once you can get an appointment then it's always the best of care and attention. If only it was easier to get an appointment!

— Lesley F

Verified review (1532102) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for the feedback. Our phone lines are open daily for urgent requests. If you want a routine appointment then you can ring in, but we would highly recommend using our eConsult service - visit our website for more details!

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Informative and caring

This is a review for Somerstown Surgery

Always friendly at reception and doctors are supportive, Informative and caring.

— Michael L

Verified review (1532101) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Many thanks for the kind comments and 5 star review!

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Was this treatment paid for privately? no

Routine Jab

This is a review for Crookhorn Surgery

Easy to book, quick, professional and friendly. Thank you.

— William A William A works at HMNB Portsmouth as MOD

Verified review (1532100) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Vaccine for coronavirus

This is a review for Somerstown Surgery

Very efficiently done. No long waiting time. The staff were very professional and very polite. Not as bad as it could have been. Thank you NHS.

— Deborah J

Verified review (1532099) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your comments - we are regularly reviewing clinics to ensure they run as safely and efficiently as possible!

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Blood test

This is a review for Paulsgrove Surgery

As we are still in these difficult times it is good to know that when we need any treatments the surgery is a safe place to go so thankyou.

— Lynda H Lynda H works at NHSPS as NHS DOMESTIC

Verified review (1532098) Review left 5 years ago
This review was collected via email feedback service.

Reply from Paulsgrove Surgery

Many thanks for the feedback. As you'll know, we do endeavour to avoid asking patients to attend the surgery unless it is really necessary. However, as you kindly pointed out - when you do need to come in you can be assured we provide a safe environment for patients and staff.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Appointment

This is a review for Cosham Park House Surgery

Getting an appoitment is a nightmare it is forever on a loop i am just glad i am not on my deathbed when i manage to get there the service is fine

— Angela C

Verified review (1532097) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your email. We will share this feedback with our team,

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Was this treatment paid for privately? no

Recent appointment

This is a review for Somerstown Surgery

The staff are always helpful.

— Andrew B

Verified review (1532096) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Many thank for your feedback and rating

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Was this treatment paid for privately? no

Efficient

This is a review for Somerstown Surgery

Nice clean place, felt covid safe, was busier than others times I've been but it was well controlled by team. Nurse appointment fantastic, aware of what I was there for and just did it! Organised and efficient whilst also friendly and approachable.

— Susan A

Verified review (1532094) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. As Somerstown is a 'green' site we have increased the number of routine clinics we offer from here - so it does indeed feel busier. However as you've kindly noted, we are still COVID safe and as efficient as ever! Thank you

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very comfortable

This is a review for Cosham Park House Surgery

It's very comfortable even with the virus still about.

— Marc R

Verified review (1532093) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Many thanks for taking the time to feed back

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Was this treatment paid for privately? no

Very well managed

This is a review for Crookhorn Surgery

Very well managed. Stay are friendly and professional.

— Dawn B

Verified review (1532092) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.

Overall, how was your experience of this GP practice? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient