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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 696 reviews from 3rd party sources. 17637 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Friendly and attentive

5 out of 5 stars

This is a review for Somerstown Surgery

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The surgery was very quiet during these unprecedented times however the nurse was very professional whilst being friendly and attentive at all times.

— Sophia B

Verified review (1528588) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thanks for your feedback. It is a bit odd how quiet the surgeries can be at times - less people are attending and that is completely understandable and very often appropriate - but we also find it strange! Thank you for sharing your positive experience with us.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Efficient, quick

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Efficient, quick and very friendly.

— David W

Verified review (1528587) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Very friendly and caring.

— Tina W

Verified review (1528586) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your positive feedback and kind words
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Felt safe

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Got to see doctor real quick, felt safe in waiting room.

— Karen M

Verified review (1528584) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Excellent service as always

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Excellent service as always. Was sent hospital appointment day and time within one day of consultation with doctor over the phone. Efficient and professional as ever. Thank you.

— Colin W

Verified review (1528582) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from us.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Cosham Park House Surgery

4 out of 5 stars

This is a review for Cosham Park House Surgery

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I know your always fully booked and very busy when I ring 9 times out of 10 I get same day appointment and the doctors always ring back.

— Jacqueline H

Verified review (1528580) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 4 out of 5 stars

Cosham Park House Surgery

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Didn't have to wait too long to go in. Very nice.

— Stephen P

Verified review (1528577) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Always been there for me

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Cosham Park Surgery has always been there for me through some very dark times.

— Keith N

Verified review (1528576) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received over time, from staff at Cosham Park Surgery
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Quick and excellent service

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Went down to have blood test last week, quick and excellent service, always very helpful and puts your mind at rest.

— Lorraine M

Verified review (1528575) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for sharing your positive experience with us.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Very satisfied with rules regarding covid very prompt no complaints

— Selina F

Verified review (1528573) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Doctor was very good

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Doctor was very good, staff are very good, service excellent, thanks.

— Syed G

Verified review (1528572) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Brilliant service

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Brilliant service! Thank you!

— Rabie L

Verified review (1528569) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for the 5 star review!
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Very helpful and always patient

5 out of 5 stars

This is a review for Crookhorn Surgery

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When I go to the doctor or see the nurse they are very helpful and always patient.

— Anonymous

Verified review (1528568) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 5 out of 5 stars

Well organised surgery

4 out of 5 stars

This is a review for Somerstown Surgery

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Well organised surgery, lovely nurse, although my appointment was over 20min late

— Anonymous

Verified review (1528564) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Many thanks for your positive feedback. We apologise your appointment was late - we do review appointment lengths to ensure they remain safe and appropriate - however sometimes an overrun is exceptional and unavoidable. Thank you for your understanding.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 4 out of 5 stars

Diabetic review

5 out of 5 stars

This is a review for Somerstown Surgery

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This person left a star rating but no comment.

— Anonymous

Verified review (1528559) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking time to review your diabetic review as '5 stars'!
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

COVID-19 vaccination

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The surgery was well organised and my wife and I received the COVID vaccination, after a relatively short wait.

— Bryan J Bryan J works at IBM UK as Retired Business Manager

Verified review (1528556) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service-AGAIN!!

5 out of 5 stars

This is a review for Crookhorn Surgery

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Prompt appointment, spot on Covid procedures, fantastic care. FIRST CLASS!!!

— Anonymous

Verified review (1528555) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bloodtest at Somerstown

5 out of 5 stars

This is a review for Somerstown Surgery

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This person left a star rating but no comment.

— Edward C

Verified review (1528554) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Many thanks for sharing your positive feedback
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

COVID

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was not impressed to see 3 receptionist sitting NOT social distance and not wearing face masks also other team members behind reception without masks.
As a receptionist myself in a health care environment I found this to be a very bad example to set when we are all trying to get the message across.

— Jacqueline B Jacqueline B works at Practice Plus Surgical Group as Receptionist

Verified review (1528553) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Check up with nurse

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse made me feel at ease, explained everything thoroughly. I’m quite a nervous person and she really helped.

— Anonymous

Verified review (1528552) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
Overall, how was your experience of this GP practice? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the GP Practice involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient