Portsdown Group Practices

Blood test results

This is a review for Kingston Crescent Surgery

The girl was very helpful and printed off my results for me

— Anonymous

Verified review (2323478) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Review

This is a review for Cosham Park House Surgery

Didn’t feel like I was getting listened to, didn’t do any of my blood pressure, temp and oxygen levels, even though I expressed I was having a lot of hot sweats, even had one there and it felt like every time I tried to talk I was shut down

— Anonymous

Verified review (2323472) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

I am sorry to hear that you feel this way, please email us on [email protected] so that we can investigate.

Overall, how was your experience of our service? Neither good nor poor

Positive visit to the surgery

This is a review for Crookhorn Surgery

Timely, efficient and friendly

— Anthony G

Verified review (2323467) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Blood test

This is a review for Cosham Park House Surgery

Excellent service and very efficient

— Anonymous

Verified review (2323461) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Blood test only

This is a review for Kingston Crescent Surgery

I was seen and didn't have to wait.
Several files were taken and that was that.

— Margaret G

Verified review (2323429) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Flu jab

This is a review for Crookhorn Surgery

Quick wait. Jabbed and out.
All good.

— Mark N

Verified review (2323426) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

Prompt appointment

This is a review for Somerstown Surgery

Sometimes seen earlier than my appointment time and have never been kept waiting for longer than 10 minutes

— Karen S

Verified review (2323423) Review left 6 months ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great service

This is a review for Cosham Park House Surgery

I had an appointment for a small lump removal. The doctor that did it was very professional. Quick and painless. The nurse present was very friendly and helpful and put me at ease. They let me have all the information I needed

— Anonymous

Verified review (2323403) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Great, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Screening appointment

This is a review for Somerstown Surgery

Professional and was at ease during the test. Time given to explain timeframe of tests and results.

— Jennifer F

Verified review (2323390) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Recent Blood Test

This is a review for Cosham Park House Surgery

Tanya Drew who was the clinician who took my blood test was extremely friendly, put me at ease & was very helpful too. A credit to Cosham Park House Surgery.
If I saw her every time I would be happy!!

— Christine L

Verified review (2323375) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback, I will pass your lovely comments on.

Overall, how was your experience of our service? Very good

Removal of stitches in leg

This is a review for Crookhorn Surgery

Nurse very pleasant, felt at ease.

— John W

Verified review (2323374) Review left 6 months ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for leaving feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Pharmacy

This is a review for Somerstown Surgery

All concerns dealt with. Respectful.

— Anonymous

Verified review (2323371) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Excellent experience

This is a review for Cosham Park House Surgery

Appointment on time, very professional, polite and helpful person, listened to me and gave me time to talk. Lovely experience with health professional.

— Eileen T

Verified review (2323361) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Help with my problem

This is a review for Cosham Park House Surgery

The doctor I spoke to listened to what I had to say and he was friendly and polite. As for the online service it seems to work. I went online explaining what the problem was and within 10 minutes of submitting the online request I was phoned back from the doctor

— Graham C

Verified review (2323355) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Numbness in left leg and feeling dizzy

This is a review for Kingston Crescent Surgery

I felt I was checked over good. But still no answer to my problems.

— Janice C

Verified review (2323342) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking the time to leave feedback. If you are still experiencing these symptoms, then please get in contact.

Overall, how was your experience of our service? Very good

Another appointment please

This is a review for Kingston Crescent Surgery

The doctor wanted me to make another appointment because they said he will have to come back for results and I have found this really hard to do

— Anonymous

Verified review (2323338) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Please submit an Anima request, or call our contact centre to book an appointment.

Overall, how was your experience of our service? Good

Very good

This is a review for Somerstown Surgery

I was treated with respect and kindness. My only complaint was that you’re waiting room was very very cold and it was a very cold day today Monday the 17th.

— Anonymous

Verified review (2323323) Review left 5 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback. We are sorry that the surgery was cold when you attended. We are reliant upon third party service providers but will share this with our team.

Overall, how was your experience of our service? Very good

Felt Assured

This is a review for Kingston Crescent Surgery

Yet again treated with dignity and respect by dedicated surgery personnel.

— Anonymous

Verified review (2323320) Review left 6 months ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Amazing, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Paulsgrove Surgery

This is a review for Paulsgrove Surgery

Ongoing symptoms of spinal stenosis

— Kenneth C

Verified review (2323309) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good

Somerstown Surgery

This is a review for Somerstown Surgery

Positive outcome after getting a new hernia, the doctor was very good at reassuring me about possible treatments and explained everything I needed to keep a lookout for signs of needing to get help if treatment is needed urgently, she really put my mind at ease so thank you to her.

— Anonymous

Verified review (2323307) Review left 6 months ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

That's great to hear, thank you for taking the time to leave feedback.

Overall, how was your experience of our service? Very good