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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Somerstown Surgery

4 out of 5 stars

This is a review for Somerstown Surgery

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The surgery was difficult to locate, no signs. Asked 4 people how to find entrance, they weren't sure. The next day I spoke to someone who had an app for flu jab, they gave up looking for the entrance so missed app. Welcoming area dark, nurse very nice.

— Lesley L

Verified review (1517379) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

We are sorry you had issues locating the surgery but we are delighted you hare happy with the service you received from Portsdown Group Practice
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 4 out of 5 stars

Excellent

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I didnt answer the questions the doctor asked me correctly due to nervousness. I have all the problems she spoke about. But I denied some of them. For which I apologise. The doctor was excellent and my experience was also excellent.

— Anonymous

Verified review (1517378) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Pleased with the surgery and Doctors

4 out of 5 stars

This is a review for Cosham Park House Surgery

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I have recently been in touch with the surgery and was pleased with the outcome I was seen to straight away. Have also recently had my flu vaccination which I didn't have to wait around for. So yes pleased with the surgery and Doctors.

— Dawn A

Verified review (1517376) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for sharing your positive experience
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 4 out of 5 stars

Excellent care

5 out of 5 stars

This is a review for Crookhorn Surgery

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In my experience I have found the care from Doctors excellent and staff have always been helpful in all my enquiries.

— Anonymous

Verified review (1517377) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 5 out of 5 stars

Friendly and professional

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Staff were very friendly and professional.

— Helen C

Verified review (1517373) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Polite, safe, prompt

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very polite, safety paramount, very prompt.

— Joanna S

Verified review (1517374) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Many thanks for the 5 star review
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

A good, efficient service

5 out of 5 stars

This is a review for Paulsgrove Surgery

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A good, efficient service. Government guidelines were well observed, and staff were friendly and helpful.

— Brian S

Verified review (1517375) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

The nurse was nice

5 out of 5 stars

This is a review for Crookhorn Surgery

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It was quick and the nurse was nice.

— Keith C

Verified review (1517371) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 5 out of 5 stars

Appointment

1 out of 5 stars

This is a review for Kingston Crescent Surgery

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Confusion begins with E consort, having underling issues means no contact with surgery, rather make us patients call 111,or 999, never put any underling issues and you will get a very rude receptionist from my personal experience.

— Paul P

Verified review (1517365) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 1 out of 5 stars

Recent appointment

2 out of 5 stars

This is a review for Kingston Crescent Surgery

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One of the receptionists was very abrupt and bordering on being rude. The nurse I saw was great and very professional.

— Anonymous

Verified review (1517364) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that you find our Reception / Contact Centre staff to be abrupt we would like to assure you that all of our staff are fully trained in customer care. They do, however, work in what can, at times, be a stressful environment and have to endure unacceptable levels of abuse. Thank you again for your feedback, which will be shared with our Surgery Reception Teams.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 2 out of 5 stars

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse I spoke to was very polite and wanted to ensure the right treatment was applied.

— Anonymous

Verified review (1517363) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Recent appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Professional, fast, effective.

— Drew A

Verified review (1517362) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Excellent all-round service.

— Anonymous

Verified review (1517361) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Kingston Crescent Surgery

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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It was the first time I've called and not had issues, the doctor called me back, arranges an appointment and it was the fastest I've been seen in years!

— Lisa S

Verified review (1517360) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Made me feel welcome

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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They were very friendly and made me feel welcome! Thank you.

— Taylor H

Verified review (1517359) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Cosham Park House

2 out of 5 stars

This is a review for Cosham Park House Surgery

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So hard to speak to you your own doctor, different opinions from doctors, frustrating using econsult. Only 1 doctor any good there and that is Dr Moonery who is excellent and supportive

— Anonymous

Verified review (1517358) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. With the ever-increasing demands on our services, it is simply not possible or, indeed, appropriate for all our patients to see a GP, particularly for urgent problems. All of our Nurse Practitioners and Paramedic Practitioners are fully clinically trained and supported by an on-site duty doctor if they need any assistance whatsoever.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 2 out of 5 stars

Recent appointment

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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I was greeted upon arrival where I was given a temperature check, which I found straight forward and given current circumstances. Once with the surgery, the consultant came out to me quick and efficiently.

— Liam E

Verified review (1517356) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Appointment

2 out of 5 stars

This is a review for Kingston Crescent Surgery

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I find Kingston crescent surgery, not very helpful or friendly.

— Carla M

Verified review (1517355) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback. We are sorry that our service has been not helpful or friendly we will share your comments with our team
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 2 out of 5 stars

Quick and easy

5 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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Came in for a flu jab, very quick and easy process.

— Chet E

Verified review (1517351) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Heyward Road Surgery & Practice overall? 5 out of 5 stars

Very happy with service

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Very happy with service for my disabled son.

— Anonymous

Verified review (1517352) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars