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Portsdown Group Practices

Excellent rating from 16,941 reviews across 6 locations

5 out of 5 stars

+ 694 reviews from 3rd party sources. 17635 total reviews

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Latest Reviews by Working Feedback

Displaying the most recent 10,000 reviews

Vaccination

4 out of 5 stars

This is a review for Kingston Crescent Surgery

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On visiting the surgery my intentions were to book a appointment for my flu jab, the receptionist said if I took a seat I could have it shortly, at the same time I was given a booster tetanus and also a MMR booster jab. I was in and out in 10 minutes.

— Michael M

Verified review (1516141) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 4 out of 5 stars

You feel safe

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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Always helpful and friendly, you feel safe, very polite, keep up the good work, thank you.

— Elizabeth J

Verified review (1516140) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Always satisfied

5 out of 5 stars

This is a review for Crookhorn Surgery

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Always satisfied, it was quick and easy to get my flu jab.

— Michael D

Verified review (1516138) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 5 out of 5 stars

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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Polite and concerned service. Never lets me down.

— Peter H

Verified review (1516139) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

Recent appointment

5 out of 5 stars

This is a review for Paulsgrove Surgery

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On time, all went well.

— Anonymous

Verified review (1516137) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

Helpful and knowledgeable

5 out of 5 stars

This is a review for Paulsgrove Surgery

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All staff at surgery were very polite and helpful and knowledgeable.

— William S

Verified review (1516135) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

Kingston Crescent Surgery

3 out of 5 stars

This is a review for Kingston Crescent Surgery

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After seeing the nurse and she sent a message for me to see the Doctor, I had to wait nearly one hour which I thought was a long time. Also the two receptionist sent a message to the doctor so they done as much as they could for me.

— Paul K

Verified review (1516134) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 3 out of 5 stars

Appointment

3 out of 5 stars

This is a review for Crookhorn Surgery

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The blood sample I had taken was not a smooth process and left me with extensive bruising.

— Martin P

Verified review (1516128) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We are sorry that our service was not smooth we will share your comments with our team
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 3 out of 5 stars

Seen very quickly

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Very helpful and seen very quickly.

— John B

Verified review (1516129) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, it is much appreciated
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Recent appointment

5 out of 5 stars

This is a review for Heyward Road Surgery & Practice

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My recent visit to the surgery with my wife was very efficiently organised through pre booking flu jab. On arrival there was no wait time and we were both efficiently processed with no COVID 19 concerns.

— Colin P

Verified review (1516131) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Heyward Road Surgery & Practice

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Heyward Road Surgery & Practice overall? 5 out of 5 stars

Felt safe

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Felt confident with the social distance measure, also safe visiting the practice for my flu vaccine.

— Jacqueline L

Verified review (1516132) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback on your safe experience, it is much appreciated
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars

Friendly and efficient

5 out of 5 stars

This is a review for Kingston Crescent Surgery

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The nurse who saw me was friendly and efficient. When she took blood it didnt hurt at all!

— Julia P

Verified review (1516133) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.
On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall? 5 out of 5 stars

Superb staff

5 out of 5 stars

This is a review for Somerstown Surgery

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Its clean, tidy, and the staff is superb.

— Najila S

Verified review (1516122) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Somerstown Surgery

5 out of 5 stars

This is a review for Somerstown Surgery

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Very polite and welcoming

— Victoria S

Verified review (1516124) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Covid secure

5 out of 5 stars

This is a review for Crookhorn Surgery

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Covid secure, brilliant and helpful staff, prefer to go here then my actual doctors, seems more friendly and staff can't do enough for you.

— Marie P

Verified review (1516125) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for taking the time to provide such kind comments which will be shared with the team at Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall? 1 out of 5 stars

Very polite and friendly

5 out of 5 stars

This is a review for Somerstown Surgery

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Very polite and friendly, receptionist very welcoming.

— Nichola M

Verified review (1516126) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your kind feedback.
On a scale of 1 to 5, how would you rate Somerstown Surgery overall? 5 out of 5 stars

Paulsgrove Surgery

5 out of 5 stars

This is a review for Paulsgrove Surgery

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It was nice to get in to the doctors to see some one as it's very hard to get through on the phone to make a appointment, did not have to wait long to be called in.

— Tony C

Verified review (1516119) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall? 5 out of 5 stars

The doctor was very good

4 out of 5 stars

This is a review for Cosham Park House Surgery

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The doctor was very good and helped me.

— Mandy M

Verified review (1516120) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 4 out of 5 stars

Appointment

1 out of 5 stars

This is a review for Cosham Park House Surgery

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Not listening can't wait to get ya off phone, mess'd about wth prescriptions, been left in lot's of pain and the receptionist made me feel really uncomfortable, as she was very rude.

— Carol F

Verified review (1516117) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback. We are sorry that you find our Reception staff to be rude we would like to assure you that all of our staff are fully trained in customer care. They do, however, work in what can, at times, be a stressful environment and have to endure unacceptable levels of abuse. Thank you again for your feedback, which will be shared with our Surgery Reception Teams.
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 1 out of 5 stars

Very friendly and helpful

5 out of 5 stars

This is a review for Cosham Park House Surgery

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Staff and doctors are very friendly and helpful. Much better then Lake Road.

— Ryan F

Verified review (1516116) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback
On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall? 5 out of 5 stars