Portsdown Group Practices

Always prompt

This is a review for Somerstown Surgery

Always very helpful polite and always prompt.

— Dean B

Verified review (1503963) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

It's a good surgery

This is a review for Somerstown Surgery

It's a good surgery. The staff welcome patients, they are so good, thank you.

— Stephen M

Verified review (1503957) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Excellent, very efficient

This is a review for Kingston Crescent Surgery

Excellent, very efficient, well done.

— Linda F

Verified review (1503956) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Always pleased with the service.

— Michael D

Verified review (1503954) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Recent appointment

This is a review for Cosham Park House Surgery

Still have had no response

— Roxanne F

Verified review (1503948) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Recent appointment

This is a review for Crookhorn Surgery

The staff were all really friendly and gave me warning of taking my temp unlike staff member at cosham Park house! I would suggest that they assume the public don't regularly come to the doctors and make a sign to reflect this. There are so many signs on the door telling me what not to do, but I had no clue as what to actually do. I can imagine that might be difficult for someone with visual impairment or with additional learning needs, it was very confusing

— Fiona D

Verified review (1503943) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback. We will share your experience with our team and ensure we take learning from it to implement going forward.

On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall?

Blood Test

This is a review for Crookhorn Surgery

This was the first time of using Crookhorn Surgery and I was very impressed although I did have the same nurse that took my previous blood at Paulsgrove Surgery.

— Thomas N

Verified review (1503942) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

'Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

First time at this surgery

This is a review for Crookhorn Surgery

Very pleasant surroundings, easy to park.
The entry procedure was easy and the staff greeting at the entrance was friendly and gave confidence.
The staff who extracted a blood test were extremely friendly and equally skilfil.
All in all 10/10.

— Alan W

Verified review (1503940) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

'Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Medication review

This is a review for Cosham Park House Surgery

Quick and easy to get a phone consultation with a very nice doctor.
Nurse taking bloods really nice.
Felt very safe going to the surgery as all precautions in place against virus.

— Anonymous

Verified review (1503936) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Safe and good service

This is a review for Cosham Park House Surgery

I needed a blood test.
Temperature checking before being let in. Safe distance waiting space
Prompt procedure and straight out the building useing a one way route.
I felt safe. Thank you.

— Anonymous

Verified review (1503934) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very quick response

This is a review for Paulsgrove Surgery

Very quick response. Good communication given by GP. Appropriate advice given.

— Joanna S

Verified review (1503932) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?

Positive experience

This is a review for Somerstown Surgery

Positive experience. Nurse I saw very capable and efficient.

— Joan P

Verified review (1503924) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Diabetic Blood Test

This is a review for Crookhorn Surgery

The procedure, from the text notification with clear instructions, the choice of appointment times offered during my phone call, the explanation of safety requirements on arrival and the blood test carried out by the nurse/practitioner was warm and friendly experience. It was faultless.

— Colin H

Verified review (1503921) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

'Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Felt safe

This is a review for Cosham Park House Surgery

Well done and felt safe.

— Sandra D

Verified review (1503917) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Somerstown Surgery

This is a review for Somerstown Surgery

Everything was clean, plenty of hand gel and seating well organised. Nurse efficient and injection just took a few minutes.

— Rose F

Verified review (1503916) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Super Service!

This is a review for Crookhorn Surgery

After booking by phone and receiving a text the day before due, I arrived in time and was greeted at the door by a friendly face, unlocked the outer door and who showed me inside! I booked myself in on the electronic pad provided, walked though to Nursing area and waited 5-10 mins and was dealt with by yet another friendly face!

— Sandra D

Verified review (1503914) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

'Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

This is a review for Crookhorn Surgery

I had a blood test and the nurse was friendly and professional which put me at ease

— Rozalyn S

Verified review (1503911) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very pleasant and most helpful

This is a review for Cosham Park House Surgery

I found the reception very pleasant and most helpful.

— Edward B

Verified review (1503912) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Showed genuine concern

This is a review for Paulsgrove Surgery

Very helpful and showed genuine concern about my issue

— Michael T

Verified review (1503909) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Paulsgrove Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Paulsgrove Surgery overall?

Very helpful and friendly

This is a review for Cosham Park House Surgery

They were very helpful and friendly.

— Maureen W

Verified review (1503910) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?