Portsdown Group Practices

Blood test

This is a review for Crookhorn Surgery

I visited the surgery to have a blood test. It was conducted on time and satisfactorily.

— Bryan J

Verified review (1503879) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Crookhorn Lane Surgery

This is a review for Crookhorn Surgery

Great care.

— Dawn B

Verified review (1503877) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall?

Great customer service

This is a review for Kingston Crescent Surgery

Great customer service.
Receptionists so friendly.
Great work all round by staff and doctors.

— Stephen M

Verified review (1503875) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Caring

This is a review for Cosham Park House Surgery

Very helpful and caring.

— Kathrine L

Verified review (1503876) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

I have had a couple of health issues this year, and on both occasions I have had the doctor ring me back and thankfully they had been able to fit me in for an appointment on the same day. All at the surgery are very helpful and professional

— Caroline J

Verified review (1503874) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Very professional and personal sevice

This is a review for Crookhorn Surgery

Very professional and personal sevice from all the Crookhorn team that I met.

— Barry H

Verified review (1503873) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall?

Recent appointment

This is a review for Somerstown Surgery

Can't really comment as only went in for tetanus booster but was satisfied.

— Carole H

Verified review (1503872) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Recent appointment

This is a review for Kingston Crescent Surgery

It is good service but longer time for waiting to see a doctor.

— Mahmood A

Verified review (1503870) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Put my mind at rest

This is a review for Kingston Crescent Surgery

Put my mind at rest and seen quickly. Also detected my oxygen levels where low so put on steroids.

— Leigh M

Verified review (1503871) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Very friendly staff

This is a review for Crookhorn Surgery

Very friendly staff and pleasant and quick.

— Alan G

Verified review (1503868) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall?

Pleasant experience

This is a review for Somerstown Surgery

Staff were friendly and very helpful. Couldn't have wanted for much more.

— Caroline M

Verified review (1503867) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

The staff were very helpful

This is a review for Kingston Crescent Surgery

The staff were very helpful, and the practice was well organized, the only criticism is it took quite a lot of time for my prescription to get to the pharmacy.

— Kieran S

Verified review (1503865) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Kingston Crescent Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

On a scale of 1 to 5, how would you rate Kingston Crescent Surgery overall?

Excellent

This is a review for Kingston Crescent Surgery

Polite staff, wonderful GP.

— Anonymous

Verified review (1503862) Review left 5 years ago
This review was collected via email feedback service.

Reply from Kingston Crescent Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Great practice and staff.

This is a review for Somerstown Surgery

I phoned my GP surgery to make a appointment for a medication review. The lady I spoke to on the phone was very polite and helpful.

— Anonymous

Verified review (1503859) Review left 5 years ago
This review was collected via email feedback service.

Reply from Somerstown Surgery

'Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Patient, friendly nurse

This is a review for Crookhorn Surgery

Friendly staff. Patient, friendly nurse who was supportive of my fear of needles!

— Matthew H

Verified review (1503858) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Crookhorn Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Crookhorn Lane Surgery overall?

Cosham Park House Surgery

This is a review for Cosham Park House Surgery

Very good precautions, didnt have to wait long.

— Trina H

Verified review (1503857) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Friendly service

This is a review for Somerstown Surgery

Friendly service and efficient booking in system despite changes that have had to be made due to social distancing.

— Katy G

Verified review (1503855) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Somerstown Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Somerstown Surgery overall?

Friendly and helpful

This is a review for Cosham Park House Surgery

The staff are friendly and very helpful.

— Bradley K

Verified review (1503850) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Cosham Park House Surgery

Your feedback is very much appreciated and we are very pleased that you had such a positive experience we will share this with our team.

On a scale of 1 to 5, how would you rate Cosham Park House Surgery overall?

Surgery Visit

This is a review for Crookhorn Surgery

Re recent visit to surgery. Everything in the waiting room was fine, social distancing being correctly observed. Only one concern is that I have had no feedback from the heart clinic. Hopefully this means no news is good news, but it would be nice to have confirmation that all is okay.

— Graham R

Verified review (1502852) Review left 5 years ago
This review was collected via email feedback service.

Reply from Crookhorn Surgery

Thank you for taking time to provide feedback. Your comments are important to us and we will ensure are shared with all of our team.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Reluctant visit

This is a review for Cosham Park House Surgery

I had two visits to the surgery re possible clot in my leg. The surgery then made an appointment for me at QA where it was found that a clot was present and I am now being treated with Apixaban.

— Frances C

Verified review (1502783) Review left 5 years ago
This review was collected via email feedback service.

Reply from Cosham Park House Surgery

Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.

How likely are you to recommend this GP Practice to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the GP Practice involves you in decisions about your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient